Donald Street
Racine,WI
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily tasks, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Parts Manager
JX Peterbilt
Oak Creek, WI
01.2021 - 04.2024
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Trained team members in successful strategies to meet operational and sales targets.
- Provided timely, insightful and accurate reports to upper management.
- Tracked project costs and other financial metrics to maximize profitability.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Implemented systems to improve process efficiency and reduce project duration.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Parts counter representative
JX Peterbilt
Oak Creek, WI
02.2020 - 01.2021
- Greeted customers entering store with friendly demeanor and positive attitude, assessing customer needs and directing towards specific departments depending on interests.
- Built relationships with recurring customers and associates, establishing company as community leader in Type products.
- Managed inventory control, conducting stock adjustments and daily warehouse returns.
- Maintained store product inventory levels and consolidated orders for easier, lower-cost transportation.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Penske Diesel Technician
Penske Truck Leasing
Sturtevant, WI
07.2017 - 03.2020
- Troubleshot systems, traced problems and diagnosed root causes.
- Removed components and completed repairs or installed new replacements.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Inspected Vehicles for repair and maintenance needs.
- Performed vehicle lubrication and DOT safety inspections.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Assessed equipment for damage, wear, battery life, and fluid levels.
HSS Security
12.2014 - 05.2015
Engineer Equipment Mechanic
United States Marine Corps
01.2011 - 01.2014
- Performed preventive maintenance and made repairs to diesel engines and gasoline- and diesel-driven construction equipment including tractors, power shovels, road machinery, air compressors and concrete mixers
- Maintained over 50 pieces of heavy equipment
- Schedueled and conducted preventative maintenance on engineer equipment
- Properly used troubleshooting procedures to repair engineer equipment
- Trained and mentored 15 team members with a team of 30 personnel on the abilities of performing intermediate level maintenance.
Operations Manager
JX Truck Center
Oak Creek, WI
05.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
Education
Automotive Diesel Industrial Technician - Diesel Mechanics
Universal Technical Institute of Illinois
Lisle, IL06.2017
Skills
- Personal Skills
- CPR, Stress management, Personnel management, Communication, Capable problem solver, Detail oriented, Budget
- Planning, Logistics, Leadership, First aid
- Page 2
- Customer Relations
- Project Management
- Cost Management
- Return Processing
- Quality Control Analysis
- Operations Management
- Performance Improvement
- Profits and Losses Tracking
- Inventory Management
- Time Management
- Critical Thinking
Additional Information
- Awards & Honors , Marine Corps Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal
Timeline
Operations Manager
JX Truck Center
05.2024 - Current
Parts Manager
JX Peterbilt
01.2021 - 04.2024
Parts counter representative
JX Peterbilt
02.2020 - 01.2021
Penske Diesel Technician
Penske Truck Leasing
07.2017 - 03.2020
HSS Security
12.2014 - 05.2015
Engineer Equipment Mechanic
United States Marine Corps
01.2011 - 01.2014
Automotive Diesel Industrial Technician - Diesel Mechanics
Universal Technical Institute of Illinois