Donald Styles
Aurora,CO
Summary
Customer-oriented Manager and Sales with 30 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Wholesale Parts Manager
Schomp Automotive Group
Highlands Ranch, CO
06.2022 - 06.2026
- Streamlined order processing procedures, increasing efficiency in parts fulfillment.
- Collaborated with vendors to negotiate pricing and enhance product offerings.
- Developed and implemented training programs for new staff on inventory systems.
- Analyzed sales trends to inform purchasing decisions and stock management.
- Oversaw daily operations of wholesale parts department, ensuring compliance with company policies.
- Mentored team members on best practices for customer service and technical knowledge of products.
- Implemented process improvements resulting in reduced lead times and enhanced customer satisfaction.
- Collaborated closely with the sales team to provide exceptional customer service and support while driving up-sales opportunities.
- Developed and implemented successful marketing strategies to promote parts sales and increase market share.
- Analyzed sales data to identify trends, forecast demand, and inform purchasing decisions for optimal inventory levels.
- Maximized profitability by consistently seeking out new business opportunities and driving growth within existing accounts.
- Managed the budget for the wholesale parts department, ensuring that expenditures remained in line with overall company goals while still allowing for necessary investments in technology and infrastructure.
- Spearheaded cross-functional collaboration efforts between the wholesale parts department and other teams within the organization in order to streamline processes and improve communication channels overall.
- Negotiated profitable pricing agreements with suppliers, resulting in cost savings for the company.
- Fostered a positive work environment characterized by open communication, mutual respect, and shared commitment to achieving outstanding results as a team.
- Managed a diverse workforce of warehouse personnel, providing guidance on daily tasks as well as long-term career growth opportunities.
General Manager, Outside Sales Rep
Factory Motor Parts Company
Littleton, CO
01.2013 - 05.2022
- Designed sales and service strategies to improve revenue and retention.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and implemented corrective action plans to align with budget goals.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Trained employees on company procedures and worksite safety to enhance compliance and reduce incidents.
- Inspired employees to work as a cohesive team while delivering exceptional service to customers in every interactions.
- Analyzed quarterly sales statistics and presented insights to corporate management to inform strategic decisions.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Directed operations to optimize inventory management and reduce overhead costs.
- Implemented strategic initiatives that enhanced customer satisfaction and improved service delivery.
- Collaborated with marketing teams to create promotional materials aligned with brand messaging.
- Implemented CRM systems for tracking leads, managing accounts, and enhancing customer interactions.
- Led training sessions to improve team member skills in negotiation, closing techniques, and product knowledge.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Fostered strong relationships with vendors to negotiate favorable terms and improve service levels
Store Manager
CARQUEST
Denver, CO
03.2006 - 01.2013
Store Manager, Service Manager, Wholesale Parts
Pep Boys Automotive
Indianapolis, IN
07.2000 - 03.2006
Education
Bachelor of Science - Business Administration And Management
San Diego State University
San Diego, CA05-1998
Associate of Arts - Business Administration
Southwestern College
Chula Vista, CA05-1996
High School Diploma -
Greenham Common High School
United Kingdom06-1989
Skills
- Performance Improvements
- Program design and implementation
- Supervision and Training
- Sales team training
- Strategic business leadership
- Operational enhancements
- Talent acquisition and integration
- Operational management
- Proactive problem-solving
- Strategic decision making
- Customer service leadership
- Strategic goal setting
- Performance evaluation
- Employee scheduling
- Budget management
- Pricing analysis
- Financial budget planning
- Transportation logistics oversight
Certification
- Certified Parts Manager Ford Motor Company 2023 present
- Certified Wholesale Parts Manager, Hyundai North America - 2024 present
Timeline
Wholesale Parts Manager
Schomp Automotive Group
06.2022 - 06.2026
General Manager, Outside Sales Rep
Factory Motor Parts Company
01.2013 - 05.2022
Store Manager
CARQUEST
03.2006 - 01.2013
Store Manager, Service Manager, Wholesale Parts
Pep Boys Automotive
07.2000 - 03.2006
High School Diploma -
Greenham Common High School
Bachelor of Science - Business Administration And Management
San Diego State University
Associate of Arts - Business Administration
Southwestern College
Education and Training
other,other