Jose Hernandez
Long Beach,CA
Summary
Focused Wholesale Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 8 years of progressive experience in field. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Wholesale Parts Manager
El Monte Nissan
11.2020 - Current
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in the shop.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Building a one on one relationships with shops, setting up price matching programs.
- Dispatching drivers, making sure accounts are current.
- Provided timely, insightful and accurate reports to upper management.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Wholesale Sales Representative
Cerritos Nissan
06.2015 - 11.2020
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Developed methods and procedures to increase sales, expand markets and promote business.
- Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Marketing, visiting under performing shops, installing price matching programs.
Parts Manager
Pepboys Parts And Auto
11.2007 - 08.2015
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in shop.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Created employee schedules to align coverage with forecasted demands.
- Supervised and trained staff on product knowledge and customer service.
Education
Automotive Repair - Automotive Mechanics
WyoTech - Long Beach
Long Beach, CA09.2008
Skills
- Decision Making
- Team Leadership
- Vendor Relations
- Order Processing
- Business Development
- Logistics Management
- Problem Solving
- Inventory Management
- Customer Service
- Returns Processing
- Ordering Parts
- Customer Relations
- Dealertrack, CDK and Reynolds
- OPSTRAX, Partstrader, Repairlink and CCC-One
Timeline
Wholesale Parts Manager
El Monte Nissan
11.2020 - Current
Wholesale Sales Representative
Cerritos Nissan
06.2015 - 11.2020
Parts Manager
Pepboys Parts And Auto
11.2007 - 08.2015
Automotive Repair - Automotive Mechanics
WyoTech - Long Beach
Similar Profiles
Rozanna TorresRozanna Torres
Special Needs School Bus Driver at South El Monte High SchoolSpecial Needs School Bus Driver at South El Monte High School
ADRIENNE CORDOVAADRIENNE CORDOVA
Live-In Caregiver at IHSS OPS I- El Monte DistrictLive-In Caregiver at IHSS OPS I- El Monte District
Luis FernandezLuis Fernandez
Manufacturing Technician at El Monte Food Truck ManufacturingManufacturing Technician at El Monte Food Truck Manufacturing