Donald Upshaw
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
RECS AND PARK
HENRICO COUNTY
05.2024 - Current
- Developed custom reports for management review, providing insights into utilization trends and opportunities for improvement.
- Coordinated with cross-functional teams during facility expansions or renovations to ensure minimal disruption to PACS services during construction phases.
- Optimized image accessibility through effective DICOM routing configuration for efficient sharing between departments and facilities.
- Increased radiology department productivity through proactive maintenance of PACS hardware and software components.
CDL A TRUCK DRIVER
Transport Trucking Logistics LLC
02.2021 - Current
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Increased vehicle lifespan through regular preventative maintenance checks according to manufacturer recommendations.
- Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
- Delivered fragile or perishable items without incident by ensuring appropriate packaging methods were used during transit.
- Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
- Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.
- Contributed to team success through effective communication, collaboration, and support of fellow drivers.
Assistant Plumber
All About Plumbing
01.2013 - Current
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Organized and moved materials from truck to job site to support project requirements.
- Provided exceptional customer service with prompt responses to inquiries about plumbing services or scheduled appointments.
CDL A TRUCK DRIVER
Produce Source Partners
07.2021 - 10.2021
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
Education
Some College (No Degree) - Business Administration
West Virginia State University
West Virginia 07.2009 - 05.2011
High School Diploma -
Varina High School
Richmond, VA06.2009
Skills
-Training and support
-Workflow Optimization
-Customer service, talking and communicating with different major companies, negotiating contracts and Oppurtunites
-Delivery and driving products
- Inventory, keeping track of invoices, and receipts spend for materials and job sites
Basketball, Football
Train and work with youth, high school and little league.
Timeline
RECS AND PARK
HENRICO COUNTY
05.2024 - Current
CDL A TRUCK DRIVER
Produce Source Partners
07.2021 - 10.2021
CDL A TRUCK DRIVER
Transport Trucking Logistics LLC
02.2021 - Current
Assistant Plumber
All About Plumbing
01.2013 - Current
Some College (No Degree) - Business Administration
West Virginia State University
07.2009 - 05.2011
High School Diploma -
Varina High School
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