Tiudy Kamau

Work directly with people with physical disabilities and/or intellectual disabilities with the aim of assisting the individual to become integrated into his/her community or the least restrictive environment.

• Assisted clients in meeting their treatment plan goals every year and met every goal.
• Tracked and reported clients' progress based on observations and conversations.
• Aided with mobility and independence for disabled individuals and continually monitored safety.

• Handled special web projects designated by senior developers and chief marketing officer.
• Created and built mobile-friendly websites and transitioned a legacy site to a mobile-friendly platform.
• Participated in pre-project analysis and technical assessments to develop user-friendly interface and correct functionality to meet business objectives.
• Updated Website and edited using several languages such as XML, HTML, and CSS.

I have been the go-to person among my family, friends, neighbors, and coworkers for all their IT needs, providing both advice and hands-on assistance. Over the years, I have:

• Delivered timely and comprehensive IT support by diagnosing and resolving computer issues, as well as offering guidance on selecting the best computers or laptops for their needs.
• Addressed internet connectivity problems, offering remote troubleshooting assistance and on-site visits when necessary.
• Assisted in transferring data and settings from old machines to new computers and laptops, facilitating data backups to external hard drives.
• Set up cost-effective after-market routers to replace ISP-provided equipment, optimizing home network performance.
• Improved Wi-Fi coverage by strategically placing extenders throughout their homes, ensuring stronger signals.
• Enhanced computer performance by upgrading RAM.
• Troubleshot problematic applications, providing solutions to software issues.
• Installed antivirus software and removed viruses to ensure system security.

My extensive experience in IT support has equipped me with the skills and knowledge needed to tackle a wide range of technical challenges effectively.