DONALD WAYNE FITZGIBBONS
HVAC/R Technician
San Angelo,TX
Summary
Operations Manager and team leader with proven ability to inspire a shared vision and empower and motivate teams. Develops professional rapport, effectively leads teams, and positively influences diverse groups, applying sound business judgment and influencing skills to meet and exceed goals. Maintains basic working knowledge of all operations with the ability to drill down to identify problems and take corrective actions. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.
Overview
30
30
years of professional experience
2
2
Certification
Work History
HVAC-R Service Technician
Walmart
07.2023 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Worked overtime, holidays and weekends to accommodate company needs.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Owner, Service Technician
Crossroads Refrigeration
10.2006 - Current
- Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
- Built relationships with vendors
- Performed daily business operations including performing all accounting, receiving service calls, performing maintenance, repairs, and installations on air conditioning, and refrigeration equipment, as well as cooking equipment
Maintenance Technician
Big Spring ISD
09.2004 - 09.2006
- Kept machinery operating at a peak level by cleaning and lubricating parts
- Used hand and power tools to repair machines, structures and systems
- Inspected and troubleshot problems with equipment to identify the root cause of each problem and quickly resolve issues
- Increased the energy efficiency of buildings and reduced operating costs by updating equipment and installed systems
- Investigated performance issues and calibrated settings to achieve the optimal output
- Assembled equipment and components at job sites to complete quick installations
- Maintained equipment such as air conditioners and refrigeration equipment with regular preventive maintenance
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
Education
certificate of completion - Air Conditioning, Refrigeration Technology
Texas State Technical College in Sweetwater (TSTC)
Sweetwater, TX08.1995
Skills
- Improve performance
- Order parts
- Dismantle machines
- Troubleshoot malfunctions
- Maintain equipment
- Documentation
- Process payments
- Recordkeeping
- Coordinate schedules
- Serve customers
- EPA certification
- Licensed refrigeration technician
Accomplishments
I have my 608 certification, and currently hold a valid contractor license TACLA26711C.
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- Texas Driver's License
Timeline
HVAC-R Service Technician
Walmart
07.2023 - Current
Owner, Service Technician
Crossroads Refrigeration
10.2006 - Current
Maintenance Technician
Big Spring ISD
09.2004 - 09.2006
certificate of completion - Air Conditioning, Refrigeration Technology
Texas State Technical College in Sweetwater (TSTC)
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