Donald Wyatt
Pampa,TX
Summary
Dynamic manager with a proven track record at Wendy's Restaurant, excelling in budget management and customer satisfaction. Skilled in performance evaluation and conflict resolution, I successfully implemented strategies that enhanced service quality and team efficiency. Committed to fostering a positive work environment while ensuring compliance with industry standards. Forklift certified.
Overview
6
6
years of professional experience
Work History
Manager
Wendys Restaurant
Pampa, TX
05.2022 - Current
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
Manager
Taco Bell
Pampa, TX
02.2020 - 05.2022
- Assigned work and monitored performance of project personnel.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Tank Roller
ww fiberglass
Pampa, TX
02.2019 - 07.2020
- Assisted with training new employees in proper use of rolling machinery.
- Communicated effectively with other team members to coordinate workflow processes.
- Cleaned all areas around the roller machines regularly to ensure a safe working environment.
- Inspected rollers for signs of wear or damage and replaced parts as needed.
Education
GED -
Riverton High School
Riverton, UTSkills
- Budget management
- Performance evaluation
- Customer satisfaction
- Quality control
- Employee training
- Conflict resolution
- Forklift certified
Timeline
Manager
Wendys Restaurant
05.2022 - Current
Manager
Taco Bell
02.2020 - 05.2022
Tank Roller
ww fiberglass
02.2019 - 07.2020
GED -
Riverton High School
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