Donald (Doug) Fischer
Bloomfield,NJ
Summary
Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
35
35
years of professional experience
Work History
Dispatch Supervisor
US Pack Logistics
03.2016 - 02.2024
- Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
- Monitored and tracked dispatch communication systems.
- Maintained meticulous employee records to accurately track attendance and productivity.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Dispatch Supervisor
Flash Logistics
03.2001 - 03.2016
Dispatcher
Flash Courier
01.1989 - 03.2001
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Generated reports to track deliveries and maintain proper records and documentation.
- Received new orders, prepared documentation, and assigned personnel.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Provided customers with information on products and services.
- Managed customer accounts and invoicing.
- Assisted in resolving customer complaints and grievances.
- Scheduled and organized delivery routes.
Education
Chemical Engineering
University of Arizona
Tucson, AZBachelor Of Business Administration - Business
Kean University
Union, NJ05.1983
Skills
- Service planning
- Regulatory Compliance
- Service Requests
- Speech Clarity
Timeline
Dispatch Supervisor
US Pack Logistics
03.2016 - 02.2024
Dispatch Supervisor
Flash Logistics
03.2001 - 03.2016
Dispatcher
Flash Courier
01.1989 - 03.2001
Chemical Engineering
University of Arizona
Bachelor Of Business Administration - Business
Kean University
Similar Profiles
WAYNE SEWELLWAYNE SEWELL
Independent Contract Driver at US Pack LogisticsIndependent Contract Driver at US Pack Logistics
Ronald Kimble IIIRonald Kimble III
Medical Courier at US Pack LogisticsMedical Courier at US Pack Logistics
Jovica BlagojevicJovica Blagojevic
Delivery Driver at US Pack LogisticsDelivery Driver at US Pack Logistics