I am a hardworking employee with excellent customer service, reliable, and time management abilities. My goal is to give customers a positive and memorable experience. I am a very highly motivated worker looking to take on new challenges.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Customer Service Representative
Lee Health System
Fort Myers
05.2024 - Current
Manage patient correspondence, ensuring timely data entry and resolution.
Collaborate in a team to enhance patient service efficiency and satisfaction.
Listen actively to address and resolve customer concerns effectively.
Utilize strong communication skills streamline patient interactions.
Lead Customer Service Representative
Rebel Gas Station
Lehigh Acres
05.2022 - 07.2024
Managed cash flow, reduced discrepancies and enhanced team efficiency.
Led cashiers team to improve transaction accuracy and foster collaboration.
Optimized the checkout process, minimizing wait times and increased transactions.