Donasia Farmer
Bronx,NY
Summary
Highly motivated and proactive individual with a strong background in customer service and supervision. Seeking a position where skills and prior work experience can be effectively utilized for career advancement within the Housing Authority. Committed to delivering exceptional service and exceeding expectations, dedicated to contributing to the success of the organization while continuously enhancing professional growth.
Overview
12
12
years of professional experience
Work History
Assistant Resident Buildings Superintendent
New York City Housing Authority
11.2022 - Current
- Oversee daily maintenance operations of development
- Supervise the care of buildings and grounds through labor and material resources
- Monitor inventory supply
- Conduct building inspections and follow up on repairs
- Monitor work orders in Maximo and assign staff to address repairs
- Supervise the preparation of move-outs
- Oversee the repair work done by maintenance staff in residents apartments and public spaces.
Secretary Level III
New York City Housing Authority
03.2022 - 11.2022
- Assisted with preparation of reports
- Receptionist duties/monitored switchboard
- Filed documents
- Performed Timekeeping duties
- Monitored complaints in Siebel
- Developed & maintained logs in excel.
Heating Plant Technician
New York City Housing Authority
10.2019 - 03.2022
- Operate heating and domestic hot water/steam
- Monitor and inspect equipment, switches, valves gauges, alarms and safety devices
- Maintained, adjusted and made repairs to boilers, heating and domestic water equipment
- Maintained logs and reports as required.
Caretaker J
New York City Housing Authority
12.2012 - 10.2019
- Cleaned Grounds, Buildings and public spaces of Housing Development
- Floor Stripping and Finishing
- Snow Removal
- Compactor operation.
Education
Caretaker J Program -
NYCHA Resident Training Academy
Brooklyn, NYHEATING PLANT Technical Training
NEW YORK, NYAssociate in Human Services -
Monroe College
High School Diploma -
Jill Chaifetz Transfer High School
The Bronx, NY03.2012
Skills
- Time Management
- Supervisory
- Maximo
- Communication Skills (Written, Oral)
- Administrative Assistance
- Typing speed 45 wpm
- Proficient in Microsoft office (word, excel, outlook)
Awards
- Janitorial Certification - 11/2012
- OSHA 10 Certification - 11/2012
- Nan McKay Public Housing Customer Service Certificate - 04/2016
- Heating Plant Technician Certificate - 06/2019
- FDNY P-99 Low PSI oil burn Certification - 03/2020
- FDNY Operation and Maintenance of Air Compressors Certification - 03/2020
- Lead Renovator (RRP) License - 03/2023
Timeline
Assistant Resident Buildings Superintendent
New York City Housing Authority
11.2022 - Current
Secretary Level III
New York City Housing Authority
03.2022 - 11.2022
Heating Plant Technician
New York City Housing Authority
10.2019 - 03.2022
Caretaker J
New York City Housing Authority
12.2012 - 10.2019
Caretaker J Program -
NYCHA Resident Training Academy
HEATING PLANT Technical Training
Associate in Human Services -
Monroe College
High School Diploma -
Jill Chaifetz Transfer High School
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