Donasia Harris
West Palm Beach,FL
Summary
Accomplished Security Officer with a proven track record at Allied Universal Security Services, excelling in customer service and facility safety. Skilled in incident reporting and fostering welcoming environments, I effectively enhanced security protocols and customer satisfaction. Demonstrates strong report writing abilities and adept at preventing unauthorized access, showcasing both hard and soft skills.
Overview
3
3
years of professional experience
Work History
Security Officer
Giddens Security
02.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Officer
Allied Universal Security Services
09.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.m
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Sales Associate
Rue 21
01.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Palm Beach Lakes Community High School
West Palm Beach, FL05.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Giddens Security
02.2024 - 02.2025
Security Officer
Allied Universal Security Services
09.2023 - 01.2024
Sales Associate
Rue 21
01.2022 - 05.2022
Palm Beach Lakes Community High School