Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donasia Jackson

Grand Rapids,MI

Summary

Corrections Deputy with broad-based background in law enforcement. Hold solid experience in inmate supervision, ensuring safety and security within correctional facilities. Bring strong skill set including crisis management, conflict resolution, and communication skills. Notable contributions include fostering positive relationships between staff and inmates, promoting an environment of respect and cooperation. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Overview

4
4
years of professional experience

Work History

Corrections Deputy

Kent County Sheriff's Office
Grand Rapids, MI
01.2023 - Current
  • Intervened in conflicts between inmates in a timely manner while following established protocol.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Served meals and dispensed medications to inmates.
  • Used appropriate means to discipline prisoners.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Performed head counts, checking cells for missing inmates.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Issued clothing, tools and other authorized items to inmates.
  • Supervised inmates during day-to-day activities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Detected potential threats and quickly defused conflicts.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.

School Bus Driver

Dean Transportation
Grand Rapids, MI
06.2021 - 02.2025
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Ensured safety of students by following all traffic laws and regulations.
  • Developed positive relationships with students through friendly interactions.
  • Complied with district policies and procedures concerning student discipline.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Managed time efficiently so that routes are completed within allotted time span.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Provided safe and reliable school bus transportation service on fixed routes.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Assisted with loading and unloading of passengers as needed.
  • Transported students to school in a timely manner while keeping assigned route schedule.

Correctional Officer

Michigan Department of Corrections
Ionia, MI
11.2021 - 08.2022
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Inspected cells and other areas for contraband and safety hazards.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.

Education

High School Diploma -

Grand Rapids University Preparatory High School
Grand Rapids, MI
05-2017

Some College (No Degree) - Criminal Justice

Ferris State University
Big Rapids, MI

Some College (No Degree) - Criminal Justice

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Inmate supervision
  • Conflict resolution
  • Emergency response
  • Team leadership
  • Report writing
  • De-escalation techniques
  • First aid
  • Safety protocols
  • Time management
  • Behavior monitoring
  • Communication skills
  • Suicide prevention
  • Mental health awareness
  • Cultural sensitivity
  • Inmate management
  • Cell searches
  • Radio communication
  • Defensive tactics
  • Integrity maintenance
  • Relationship building and management
  • Dispatch
  • Policy enforcement
  • Attention to detail
  • Commercial driving

Timeline

Corrections Deputy

Kent County Sheriff's Office
01.2023 - Current

Correctional Officer

Michigan Department of Corrections
11.2021 - 08.2022

School Bus Driver

Dean Transportation
06.2021 - 02.2025

High School Diploma -

Grand Rapids University Preparatory High School

Some College (No Degree) - Criminal Justice

Ferris State University

Some College (No Degree) - Criminal Justice

Grand Rapids Community College

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