Donato Hernandez
Woodstock,GA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives as an individual or a team player. Multiple years of experience working with customers.
Overview
3
3
years of professional experience
Work History
Service Technician
Midtown Tire & Auto
Kennesaw, GA
06.2023 - Current
- Diagnosed Minor problems and determined solutions for various customer issues.
- Performed preventative maintenance such as oil changes, tire rotation/change, alignments, brake services, battery changes, and fluid flushes.
- Provided maintenance in a timely manner.
- Provided customers with an in-depth overview of various areas of the vehicle, and potential problems.
Sales Associate
Discount Tire
Woodstock, GA
10.2021 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
Parts Delivery Driver
Auto Plus Auto Parts
Marietta, GA
06.2022 - 12.2022
- Delivered parts to customers in a timely manner.
- Organized and inventoried parts for delivery.
- Loaded and unloaded parts from delivery truck.
- Followed all safety regulations while operating company vehicle.
Education
High School Diploma -
River Ridge High School
Woodstock, GA05-2022
Some College (No Degree) - Criminal Justice
Chattahoochee Technical College
Marietta, GASkills
- Hand tools proficiency
- Heavy Lifting
- Customer Engagement
- Customer care
- Defensive Driving
- Safe Driving
- Customer Service
- Maintenance and repair
- Valid Driver's License
Timeline
Service Technician
Midtown Tire & Auto
06.2023 - Current
Parts Delivery Driver
Auto Plus Auto Parts
06.2022 - 12.2022
Sales Associate
Discount Tire
10.2021 - Current
High School Diploma -
River Ridge High School
Some College (No Degree) - Criminal Justice
Chattahoochee Technical College
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