Donavin Barrick
Woodland Hills,CA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Bowlero Lanes to enhance guest satisfaction and repeat business. I efficiently managed event crowds and coordinated seamlessly with staff, significantly contributing to the venue's success. Dependable Lane Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Bowlero Lanes
02.2024 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Lane Server
Bowlero Lanes
09.2022 - 05.2024
- Handled special requests from customers effectively, ensuring their dining experience met expectations.
- Updated knowledge of menu offerings regularly, providing accurate information and recommendations to guests upon request.
- Efficiently managed multiple tasks simultaneously under high-pressure situations resulting in seamless service delivery.
- Developed rapport with regular customers by remembering preferences leading to repeat business.
- Coordinated with bartenders for timely drink orders thus maximizing guest satisfaction.
Education
Associate of Science - Sports Management
Santa Barbara City College
Santa Barbara, CA 08.2024 - 05.2026
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Associate of Science - Sports Management
Santa Barbara City College
08.2024 - 05.2026
Bartender
Bowlero Lanes
02.2024 - 05.2024
Lane Server
Bowlero Lanes
09.2022 - 05.2024
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