Dondre Yohe
Ishpeming,MI
Summary
Dynamic individual with hands-on experience in Public Relations/Social Media Marketing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
ESE Paraprofessional
NICE Community Schools
Ishpeming, MI
11.2025 - Current
- Collaborated with instructional staff to adapt learning materials for various learning styles.
- Monitored student progress and provided feedback to teachers for assessment purposes.
- Maintained classroom organization, ensuring a conducive learning environment for all students.
- Supported classroom activities by managing student behavior and promoting positive interactions.
Assistant Varsity Boys Basketball Coach/JV Head Coach
Ishpeming Public Schools
Ishpeming, MI
10.2020 - Current
- Assisted in developing practice plans and game strategies to enhance team performance.
- Mentored student-athletes, fostering personal growth and sportsmanship on and off the court.
- Organized training sessions, ensuring alignment with program goals and athlete development.
- Evaluated player performance, providing constructive feedback to improve skills and teamwork.
- Led conditioning drills to improve athletes' physical fitness and readiness for competition.
- Provided constructive feedback to players after games, promoting continuous improvement and skill development.
Customer Service Manager
State Farm Insurance Inc
Marquette, MI
01.2022 - 10.2025
- Analyzed customer feedback to identify trends, enhancing service delivery and addressing common concerns.
- Managed performance metrics, ensuring alignment with company goals and driving continuous improvement initiatives.
- Established relationships with key clients, enhancing loyalty through personalized service initiatives and follow-ups.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Communications Intern
City of Ishpeming
Ishpeming, MI
05.2025 - 09.2025
- Assisted in developing and distributing press releases for community events.
- Coordinated social media content to enhance public engagement.
- Supported the preparation of communication materials for city initiatives.
- Collaborated with team members to ensure consistent messaging across platforms.
- Helped with photo and video production and performed visual and sound editing tasks.
- Prepared social media posts and videos with eye for viral content strategies.
- Managed social media accounts to drive growth and enhance brand reputation.
Education
Bachelor of Science - Public Relations
Northern Michigan University
Marquette, MI12-2025
Associate of Arts - Education
Bay De Noc Community College
Escanaba, MI05-2020
Skills
- Classroom support
- Emotional support
- Motor skills development
- Effective communication
- CPR and first aid
- Student supervision
Timeline
ESE Paraprofessional
NICE Community Schools
11.2025 - Current
Communications Intern
City of Ishpeming
05.2025 - 09.2025
Customer Service Manager
State Farm Insurance Inc
01.2022 - 10.2025
Assistant Varsity Boys Basketball Coach/JV Head Coach
Ishpeming Public Schools
10.2020 - Current
Bachelor of Science - Public Relations
Northern Michigan University
Associate of Arts - Education
Bay De Noc Community College