Dondrick Bethea
West palm beach,Florida
Summary
Focused Independent Sales Representative possessing strong problem-solving, influence and negotiation skills. Offering 8-year background identifying opportunities and growing sales base by establishing strong customer relationships. Team player with winning attitude and passion for sales.
Coordinated with various departments and personnel to facilitate timely supply of products and sales invoices. Continually upsold 40% of customers to premium products.
Researched new markets and managed existing markets to build, identify, pursue and close new business growth opportunities.
Overview
13
13
years of professional experience
Work History
Independent Sales Contractor
Veryable
West palm beach, Florida
06.2020 - Current
- Negotiated additional compensation for work performed beyond scope of contract
- Defined work priorities and goals to expedite processes and maintain cost efficiency
- Work in several different locations with several different companies to meet their needs.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
Order selector
Harris teeter distribution, Indian trail nc
05.2018 - 07.2020
- Pulled merchandise from stock to load onto pallets
- Assembled orders into shipping containers to fill order tickets
- Worked in cold, heat, and dust-filled conditions to meet productivity goals
- Completed accurate work by carefully measuring, weighing and counting materials
- Prepared sales floor for new promotions by building and moving displays and updating signs
- Itemized and total customer merchandise selection at checkout counter and processed related payments.
- Coordinated efficient shipping and receiving for 20 trucks each day while implementing continuous improvement strategies to optimize team performance
Customer service
Walmart
Charlotte
11.2019 - 06.2020
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Monitored customers for signs of fraud and theft to prevent store losses
- Processed customer orders and checked carts for additional merchandise
- Welcomed guests and offered quick assistance to handle diverse needs
- Planned efficient sales routes to maximize the number of customers served and incoming revenue
- Consistently organized and restocked display racks to keep the store ready for customer needs
- Planned balanced approach combining servicing of established accounts with consistent prospecting for new business.
Customer Service
Best buy
west palm beach, Florida
11.2014 - 11.2017
- Co, / inventory associate
- Answered incoming calls and assisted customers with questions
- Provided solutions, recommendations, and replacements with empathy and positive feedback
- Recognized and solicited new business leads
- Answered inbound calls to greet and assist customers with various needs and questions
- Responded to customer questions and complaints and documented consumer communications
- Returned customer calls and responded to inquiries and complaints
- Directed individuals on usage and benefits of self-service tools
- Apac customer services
Call Center Representative
06.2013 - 05.2014
- Answered clients' questions and presented product value propositions to promote purchases
- Entered and updated customer data to create and modify account information
- Met sales and revenue goals through cold-calling and customer rewards programs
- Booked appointments using computer systems for clients and made outbound calls to collect payments
- Persuaded potential customers to make purchases during sales promotions
- Assisted customers to place orders online through company website
- Referred unresolved customer grievances to designated departments for further investigation
- Updated customer accounts with current personal and purchasing information.
Infantryman/ instructor
United States marine corps
06.2009 - 06.2013
- Contributed to regular drills to help fellow soldiers maintain combat readiness and team preparedness for diverse situations
- Helped mobilize weapons and vehicles to support troops and meet field mission objectives
- Stored and maintained infantry rifles, machine guns, and mines for combat use
- Conducted reconnaissance to scout locations of enemy forces and assess fighting strength
- Maintained consistent level of communication to receive new orders and relay battlefield information
Education
Associate of Science - Sports Medicine
Keiser University
West Palm Beach, FL05.2018
Skills
- Scheduling
- Material and equipment procurement
- Schedule management
- Troubleshoot service issues
- Maintain systems
- Balance accounts
- Microsoft Word
- Contract terms implementation
- Multitasking
- Operations oversight
- Sails
- Ability to type 100 words per minute
- Customer support
- Performance Goals
- B2B Sales and Service
- Procurement and Sales
- Marketing Effectiveness
- Operational Processes
- Building Client Relationships
- Customer Service and Assistance
- Product and Service Sales
- File And Records Monitoring
- Client Inquiries
- Interoffice Correspondence
- Report Generation
- Proposal Generation
- Training And Development
- Database Management
- Business Operations
- Budgeting And Expense Reports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Independent Sales Contractor
Veryable
06.2020 - Current
Customer service
Walmart
11.2019 - 06.2020
Order selector
Harris teeter distribution, Indian trail nc
05.2018 - 07.2020
Customer Service
Best buy
11.2014 - 11.2017
Call Center Representative
06.2013 - 05.2014
Infantryman/ instructor
United States marine corps
06.2009 - 06.2013
Associate of Science - Sports Medicine
Keiser University
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