Donelle Ludeman
Troy
Summary
Multi-talented operations assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings several years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities.
Overview
4
4
years of professional experience
Work History
Operations Assistant
LA Fitness
Roseville
10.2022 - Current
- Managed inventory and supply orders for gym equipment and materials.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Coordinated member enrollment and account updates using internal systems.
- Assisted in daily operations and customer service at fitness facility.
- Handled member inquiries and resolved issues with professionalism and efficiency.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Organized and maintained records of daily transactions and other operational data.
- Trained new staff on operational procedures and customer engagement strategies.
- Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
- Assisted with event planning for fitness classes and community outreach programs.
- Responded to client queries and maintained strong relationships with vendors.
- Ensured that all safety protocols were followed during day-to-day operations.
Education
Some College (No Degree) - Business
Macomb Community College
Warren, MISkills
- Project coordination
- Inventory management
- Data organization
- Customer service
Timeline
Operations Assistant
LA Fitness
10.2022 - Current
Some College (No Degree) - Business
Macomb Community College