Donette Young
Lake Havasu City,AZ
Summary
Receptionist/front office assistant. Cashier/customer service. I am capable of multitasking as well as excellent customer service. I catch on to my responsibilities very quickly and pay attention to detail. I have the ability of making a bad situation into a positive one. I enjoy working with the public and helping others. I could be an asset for any employer given the opportunity. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
19
19
years of professional experience
Work History
Cashier/Customer Service
Bealls Outlet
10.2021 - Current
- Greet customers, help them find something they are looking for
- Check them out, I clean and straighten the store every shift
- I'm also responsible for assisting with truck/merchandise
- Requires unloading and distributing all items to the right department
- On the floor I've been responsible for all merchandise at cash register's and the shoe department
- Appling security tag's, price tag's as well as size button.
Cashier/Customer Service
99 Cent Only Stores
07.2016 - 11.2017
- Check out customer's
- Straighten, replenish, what ever may be needed
- Please note, I am currently employed
- However, there seems to be a lot of drama and conflict with management
- I need to find employment with more stability.
Cashier/Stocker
Kangaroo Express
02.2014 - 11.2015
- Ran register, lottery, lotto
- Stocked coolers, replenish food pantry
- All responsibilities pertaining to gas/food mart.
Layaway Associate/Cashier
K-Mart
07.2012 - 03.2013
- Responsible for all layaway transactions
- Customer service, and was promoted to reset specialist.
Front Office Receptionist
Adams Medical
04.2008 - 05.2010
- Responsible for phones, medical records, labs, radiology
- Appointments, payments, insurance
- Posting payments
- Also assisted in back office when needed.
Front Office Manager/Back Office Assistant
Dr Marc Zimmerman Sports medicine/Orthopedic Surgeon
09.2005 - 02.2007
- I was responsible for check in and check out
- Appointments
- Medical records, prior authorizations
- Insurance
- Workmen's compensation
- Scheduled surgery's
- Pain management
- An accomplishment would be we had a patient who was workmen comp
- He had been on pain killers for several years because the insurance kept denying surgery
- I was able to get it scheduled by explaining the pros and cons of pain killers
- The patient was extremely grateful and thankful
- They brought me flowers.
Education
High school diploma/GED - Basic
Ventura High School
Ventura, CA01.1983
Skills
- Medical Records
- Cashiering
- Phone Etiquette
- Medical Scheduling
- Office Administration
- Insurance Verification
- Medical Office Experience
- Medical Terminology JJ
- Front Desk
- Patient Care
- Computer Skills
- Vital Signs
- Customer Service
- Microsoft Excel
- Office Experience
- Administrative Experience
- Multi-line Phone Systems
- Dealership Experience
- Microsoft Office
- Medical Billing
- Medical Coding
- Triage
- Experience Administering Injections
Additional Information
You may notice gaps in my employment history and that is mainly due to I've moved across country 4 times. In 2015 my daughter was in a serious motorcycle accident and I was her caregiver while she healed from fractures in her neck, laid-back, and shattered ankle.
Assessments
- Cashier skills, Highly Proficient, 01/01/21
- Retail customer service, Highly Proficient, 01/01/21
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier/Customer Service
Bealls Outlet
10.2021 - Current
Cashier/Customer Service
99 Cent Only Stores
07.2016 - 11.2017
Cashier/Stocker
Kangaroo Express
02.2014 - 11.2015
Layaway Associate/Cashier
K-Mart
07.2012 - 03.2013
Front Office Receptionist
Adams Medical
04.2008 - 05.2010
Front Office Manager/Back Office Assistant
Dr Marc Zimmerman Sports medicine/Orthopedic Surgeon
09.2005 - 02.2007
High school diploma/GED - Basic
Ventura High School