Dong lee

Established Korean team at Teleperformance as first Korean language specialist, serving as subject matter expert for multiple years and collaborating with management to update tools used by team and client. Temporarily trained Korean moderators to consistently exceed performance expectations.

• Recognized as Employee of the Month for outstanding contributions to team success.
• Honored with Teleperformance's Circle of Excellence award for exceptional performance and dedication.

After a life-threatening spinal injury, I used my degree and medical licenses (EMT,Medic,HHA or Home Health Aide,CPR, first aid, and BLS or Basic Life Support). I was assigned to provide enhanced monitoring and individualized care for critically ill and end-of-life patients with significant medical and personal care needs, ensuring comfort, dignity, and appropriate support for patients and their families.

• Assisted clients with daily living activities and personal care needs.
• Administered prescribed medications and monitored health conditions.
• Provided companionship and emotional support to enhance client well-being.

I worked with Orlando Station 1 as an extended workforce led by the university as a flex position until I was able to get a permanent station assignment with the city and/or town department of my choosing. At this location, I was focused more on the fire rescue vehicles and did more medical care, as I was stationed with the medical teams that followed the fire engines.

• Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
• Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.

I worked under the Winter Park Fire Department at Station 64, under my Fire AS degree at Valencia, and worked under a Firefighter paramedic as the on-field EMT

• Responded promptly to emergency calls and provided critical firefighting support.
• Conducted fire prevention inspections and educated the community on safety practices.
• Operated firefighting equipment and maintained tools in optimal condition.

I worked here under the student work program as an EMT intern, following and working as a medical tech under nurses.

• Responded quickly to emergency calls and assessed patient conditions.
• Provided basic life support and assisted advanced medical procedures.
• Documented patient information accurately in electronic health records systems.