Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Steve Zhang

College Station,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier Manager

Tao Rice Roll
College Station, Texas
05.2025 - 08.2025
  • Managed cash register operations and ensured accurate transactions.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Coordinated daily cash handling procedures and maintained financial records.
  • Supervised team members and provided training on customer service standards.

Certified Taekwondo Instructor

Tiger Rock Martial Arts
Houston, Texas
08.2022 - 08.2024
  • Fostered a positive learning environment through encouragement and support.
  • Officiated Taekwondo matches ensuring adherence to rules and regulations.
  • Created scorecards for each match using software programs such as Microsoft Excel or Word.

DECA HS President

Fulshear High School
Fulshear, Texas
08.2022 - 05.2024
  • Coordinated communication between administrative staff, teachers, students, and parents.
  • Developed policies, procedures, and short-term and long-term goals for the organization.
  • Established fundraising strategies to increase financial support for programs and services.

Summer Camp Instructor

Huaxia Chinese School
Houston, Texas
05.2022 - 08.2022
  • Supervised daily camp operations and ensured safety protocols were followed.
  • Designed engaging activities for diverse groups of campers.
  • Created lesson plans tailored to various age groups and skill levels.

Education

Bachelor of Science - Economics

Texas A&M University
College Station, TX
05-2028

High School Diploma -

Fulshear High School
Fulshear, TX
05-2024

Skills

  • Customer complaint handling
  • Time management
  • Conflict resolution
  • Event coordination
  • Microsoft Excel
  • Customer service
  • Team building
  • Public speaking

Certification

  • Certified in Microsoft Word, Powerpoint, and Excel 2022, 2023 and 2024.
  • 2023 DECA ICDC Principle Event Competitor
  • 2024 DECA ICDC SBE Event Competitor
  • 2022-2024 Marital Arts Certified Instructor and National Judge

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Cashier Manager

Tao Rice Roll
05.2025 - 08.2025

Certified Taekwondo Instructor

Tiger Rock Martial Arts
08.2022 - 08.2024

DECA HS President

Fulshear High School
08.2022 - 05.2024

Summer Camp Instructor

Huaxia Chinese School
05.2022 - 08.2022

Bachelor of Science - Economics

Texas A&M University

High School Diploma -

Fulshear High School