Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Doni Wahl-Rom

Nice,CA

Summary

Dynamic entrepreneur with a proven track record of launching and growing a successful small business. Excelled in planning, execution, and customer service, fostering a loyal customer base and enhancing brand visibility. Demonstrated exceptional leadership and vendor relations skills, contributing to a significant increase in brand identity. Actively engaged in community events, amplifying company reputation.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Customer Service Sales Clerk

Lucerne Pharmacy Inc.
07.2022 - 09.2022
  • Completed Good Neighbor University compliance training
  • Utilized strong organizational skills to maintain clean and welcoming store environment that enhanced overall shopping experience for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.

Small Business Owner

Doni,s Occasion Station
10.2009 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

IHSS Care Provider

Aubra Lord
09.2023 - 06.2024
  • Assisted with daily living activities, running errands, and household chores.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Maintained strict confidentiality regarding all aspects of client personal information and medical history.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Education

Santa Rosa High School
Santa Rosa, CA

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • New business launch
  • Entrepreneurial leadership
  • Customer service 7day a week delivery service
  • Decision-making
  • Customer relations
  • Customer retention
  • Quality assurance

Accomplishments

  • Currently managing life successfully and productively despite a Multiple Sclerosis diagnosis in 2013.
  • Achieved goals through demonstrating effective time management and organizational skills.
  • Recently studied Good Neighbor Pharmacy University Policy and completed Compliance Training with accuracy and efficiency.

Timeline

IHSS Care Provider

Aubra Lord
09.2023 - 06.2024

Customer Service Sales Clerk

Lucerne Pharmacy Inc.
07.2022 - 09.2022

Small Business Owner

Doni,s Occasion Station
10.2009 - Current

Santa Rosa High School
Doni Wahl-Rom