Donice Perry
Rochester
Summary
Reliable Admin 1 Data Entry Clerk with experience in high-volume data entry and document processing within the Medicare Part C IRE sector. Proven ability to achieve 99% accuracy while verifying, indexing, and auditing sensitive healthcare appeals. Skilled in navigating complex internal systems to meet strict daily performance metrics and compliance standards
Overview
5
5
years of professional experience
Work History
Admin 1 Data Entry (Remote)
Maximus Federal Services
Pittsford, NY
12.2022 - Current
- Accurately entered, reviewed, and verified confidential Medicare Part C appeal documentation into internal databases
- Met or exceeded daily productivity targets while adhering to strict Medicare compliance regulations.
- Efficiently manages case queues, identifying and rectifying errors to ensure compliance with federal guidelines.
- Maintains strict confidentiality of sensitive beneficiary information while working in a fast-paced, production-driven environment.
- Utilizes MS Excel and internal systems to report daily productivity to management.
- Creating and closing Appeals In part A expedite and Part C
- Assisted in special projects and tasks on an as needed basis.
- Obtained a T4 Favorable suitability clearance
- Started as a customer service Representative
- Answer Inbound/Outbound calls While in the customer service role
COVID-19 Contact Tracing, Case investigation, Surge Case Investigation
Staffing Solutions LLC
Albany, NY
12.2020 - 04.2022
- Virtual Outbound Call center
- Collaborated with NY State Department of Health and County Health Departments to contain the spread of Covid-19.
- Interviewed contacts and Covid cases, updated medical charts and issued mandatory quarantine and Isolation orders
- Results achieved: Problem Solving, Teamwork & Collaboration, Decision Making, Time Management and Written & Verbal Communication skills.
- Comm care computer system, Language line Interpretation service's
Education
High school diploma - undefined
Cornerstone Christian Correspondence School
Townsend, GA04.2004
Skills
Attention to Detail, Time Management, Working Independently, Confidentiality/Data Security Data Entry, Microsoft Excel, Document Processing, Database Management Medicare Part C, Appeals/Case Management, Quality Assurance, Customer Service
Timeline
Admin 1 Data Entry (Remote)
Maximus Federal Services
12.2022 - Current
COVID-19 Contact Tracing, Case investigation, Surge Case Investigation
Staffing Solutions LLC
12.2020 - 04.2022
High school diploma - undefined
Cornerstone Christian Correspondence School