Donisha Hopson

• 03/2026 - Present

There are 48 cameras & 6 facilities: VCSF, VCSJ, Ascension Rehab, VCST, Manhattan, and Wellington

• Monitor Pts promoting safety and qualities support with the nursing team
• We monitor pts for falls, suicides, violence, pulling of devices, and anything else that would effect their safety or treatments
• We will alert with a STAT alarm and called the nursing staff and team
• Documentation is electronically kept & saved
• Work schedule (3) 12 hour shifts and every other weekend 1830-0700

Several Promotion from 11/2020 - Present

• Phone Room: Screening, Taking information to provide the resources for their needs, inputting insurance for appts and procedures.
• Float PSR: Traveling to different clinics to take calls, check pts in and out, run insurance, payments etc.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
• Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
• Administered medications accurately and promptly, adhering to medication schedules and physician instructions.

• Provided compassionate support to individuals with diverse needs, enhancing daily living skills and quality of life.
• Trained new staff on best practices in direct care, fostering a culture of continuous learning and improvement.
• Advocated for client rights and needs within the organization, ensuring access to necessary resources and support systems.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
• Assisted with daily living activities, running errands, and household chores.
• Worked with youth 9 - 18 boys and girls

• Led daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored team members to enhance customer service skills and operational efficiency.
• Assisted in inventory management, optimizing stock levels and minimizing shrinkage through effective practices.
• Developed staff schedules to align workforce availability with peak shopping times, improving service quality.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

• Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
• Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
• Monitored inventory levels, ensuring product availability and prompt restocking of shelves.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.

• Assisted residents with daily living activities, ensuring comfort and dignity.
• Monitored vital signs, documenting changes in patient conditions accurately.
• Collaborated with healthcare team to develop individualized care plans for residents.
• Facilitated communication between residents, families, and medical personnel to enhance care coordination.
• Conducted regular assessments of resident needs, adjusting care strategies as necessary.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

07/2010 - 03/2023 Home Aide

• Mom went into Reno Failure, had to assist with all appts, bathing, dialysis 3x a week until the day she passed