Nicole Ivanovici
Stanton,CA
Summary
Dynamic professional with a proven track record in emergency response and team coordination, demonstrated at American Virtual Monitoring. Excelled in enhancing security through advanced surveillance and fostering positive customer interactions at Joanns Fabric and Crafts. Known for exceptional problem-solving abilities and a friendly, respectful demeanor, consistently ensuring optimal outcomes in high-stress environments.
Overview
8
8
years of professional experience
Work History
Virtual Monitor
American Virtual Monitoring
04.2021 - Current
- Examined photographs and surveillance and any other documents relating to claims.
- Improved situational awareness, utilizing advanced surveillance equipment for effective monitoring of environments.
- Enhanced security for clients through meticulous installation of alarm systems and surveillance equipment.
- Enhanced security by conducting comprehensive video surveillance and monitoring activities.
- Monitored surveillance systems within assigned areas to detect suspicious activities or persons requiring intervention.
- Conducted covert surveillance operations to identify, apprehend, and deter shoplifters within the retail environment.
- Reviewed surveillance footage proactively to detect suspicious activity before it resulted in significant losses.
Part Time Clerk
Joanns Fabric and Crafts
03.2020 - 08.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Built positive relationships with customers by providing exceptional customer service.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Starbucks
02.2017 - 08.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Mortuary Science
Cypress College
Cypress, CA09-2026
Associate of Science - Natural Sciences
Orange Coast College
Costa Mesa, CA06-2020
Skills
- Emergency response
- Discipline
- Incident reporting
- Behavior management
- Problem-solving
- Coordination and teamwork
- Friendly and respectful
- Punctual and reliable
- Time management
- Decision-making
- Documentation and reporting
Languages
Romanian
Native or Bilingual
Timeline
Virtual Monitor
American Virtual Monitoring
04.2021 - Current
Part Time Clerk
Joanns Fabric and Crafts
03.2020 - 08.2021
Barista
Starbucks
02.2017 - 08.2020
Bachelor of Science - Mortuary Science
Cypress College
Associate of Science - Natural Sciences
Orange Coast College
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