Jeanette George
Fishersville,VA
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
33
33
years of professional experience
Work History
Virtual Monitor Patient Observer
Augusta Health
03.2026 - Current
- Monitored patient vitals to ensure safety and well-being.
- Assisted healthcare staff in maintaining clean and organized environments.
- Conducted routine checks on medical equipment for proper functioning.
- Documented observations accurately to support patient care plans.
- Responded promptly to patient needs, ensuring comfort and support.
- Collaborated with team members to enhance workflow efficiency.
Customer Service Representative
Augusta Health Care Credit Union
08.2024 - Current
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Processed loan applications and account openings with accuracy and attention to detail.
- Assisted customers in navigating online banking tools, improving user experience.
- Collaborated with team members to streamline communication processes and reduce response times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Phlebotomist
Augusta Health
01.2016 - 01.2019
- Collected and processed blood samples adhering to safety protocols and regulatory standards.
- Performed venipunctures and capillary draws with precision to ensure patient comfort and safety.
- Maintained accurate records of specimens, ensuring timely delivery to laboratories for analysis.
- Trained and mentored new staff on phlebotomy techniques and best practices for patient interaction.
Phlebotomist/Lab Assistant
Sentara RMH Medical Center
01.2014 - 01.2016
- Conducted blood collection procedures in compliance with safety and quality standards.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Maintained cleanliness and organization of phlebotomy equipment and work area.
- Trained new staff on phlebotomy techniques and best practices to enhance team performance.
Emergency Medical Technician
Rockingham County
01.1999 - 2005
- Volunteer Position
- Administered first aid and emergency care to patients in critical conditions.
- Operated medical equipment, including defibrillators and oxygen delivery systems.
- Collaborated with team members to ensure timely patient transport and care.
- Documented patient information and treatment protocols accurately in reports.
- Evaluated patient conditions quickly to determine appropriate care needed.
- Coordinated with healthcare professionals for seamless handoff of patient care.
Office Manager
Advantage Care Home Health
01.2000 - 2004
- Coordinated daily office operations to ensure efficiency and compliance with home health regulations.
- Managed scheduling for staff and client appointments, optimizing resource allocation.
- Maintained accurate patient records using electronic health record (EHR) systems, ensuring confidentiality and accessibility.
- Implemented office procedures that improved workflow and reduced administrative errors.
- Facilitated communication between healthcare providers, clients, and families to enhance service delivery and satisfaction.
Unit Manager
Potomac Hospital
01.1994 - 1998
- Oversaw daily operations, ensuring compliance with healthcare regulations and policies.
- Managed patient care coordination, improving workflow efficiency across departments.
- Implemented staff training programs, enhancing team performance and service delivery.
- Developed strategic initiatives to optimize resource allocation and reduce operational costs.
Education
CPR - Expired
AHA
Patient Care Assistant - Current
Advantage Care
Staunton, VAEMT - Expired
Emergency Medical Technician
Virginia High School Diploma -
Gar-Field Senior High School
Woodbridge, VASkills
- Emergency response
- Discipline
- Incident reporting
- Behavior management
- Organizational skills
- Venipuncture
Timeline
Virtual Monitor Patient Observer
Augusta Health
03.2026 - Current
Customer Service Representative
Augusta Health Care Credit Union
08.2024 - Current
Phlebotomist
Augusta Health
01.2016 - 01.2019
Phlebotomist/Lab Assistant
Sentara RMH Medical Center
01.2014 - 01.2016
Office Manager
Advantage Care Home Health
01.2000 - 2004
Emergency Medical Technician
Rockingham County
01.1999 - 2005
Unit Manager
Potomac Hospital
01.1994 - 1998
CPR - Expired
AHA
Patient Care Assistant - Current
Advantage Care
EMT - Expired
Emergency Medical Technician
High School Diploma -
Gar-Field Senior High School