Donlacia Straughter
Thornton,CO
Summary
Friendly and engaging Cashier/Customer Service of five years delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Walgreens
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier/Customer Service Associate
Walmart
08.2017 - 12.2022
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Helped and tasks WIC transactions
Babysitter
Landi Washington
01.2012 - 05.2016
- Monitored children's safety and well-being to prevent accidents and falls
- Enforced rules to teach good manners and maintain safe environment
- Cared for children of various ages and assisted with feeding, dressing and daily activities
- Listened to parent directions and followed guidelines for children's care
- Kept environments safe and removed hazards
- Supervised children and activities while exhibiting safe, healthy and developmentally appropriate childcare practices.
Education
Some College (No Degree) Phlebotomy -
Louisiana Delta Community College
High School Diploma -
Mangham High School
05.2016
Skills
- Honest and Dependable
- Cleaning and Sanitizing
- Customer Service
- Reliable and Responsible
- Customer Transactions
- Cash Register Operations
- Child Safety
- First Aid
- Verbal and Written Communication
- Microsoft Word
- Cash Handling
- Credits and Refunds
- Check Cashing
- Credit Card Payment Processing
- Understanding Customer Needs
- Refunds and Returns Management
Timeline
Pharmacy Technician
Walgreens
04.2023 - Current
Cashier/Customer Service Associate
Walmart
08.2017 - 12.2022
Babysitter
Landi Washington
01.2012 - 05.2016
Some College (No Degree) Phlebotomy -
Louisiana Delta Community College
High School Diploma -
Mangham High School