Toni Cruz

Maintain security within a courthouse environment, supporting judicial operations and public safety

Screen individuals and property using X-ray and metal detection equipment

Identify and prevent entry of prohibited items and potential threats

Respond to incidents and coordinate with court personnel and law enforcement

Prepare accurate incident reports documenting security-related events

• Monitored guest safety and security across designated areas, ensuring a safe environment for all visitors.
• Conducted regular inspections of facilities to identify potential safety hazards and implement corrective measures.
• Assisted in emergency response procedures, coordinating with local authorities and internal teams during critical situations.
• Trained new team members on security protocols and guest interaction strategies to enhance overall service quality.

• Greeted guests warmly, ensuring first impressions reflected company values.
• Assisted visitors with inquiries, providing accurate information and enhancing customer experience.
• Coordinated check-in processes, streamlining guest arrivals for efficiency.
• Monitored entrance and exit flow, maintaining safety and security protocols effectively.

• Monitored premises to ensure safety and security of personnel and property.
• Responded promptly to alarms and incidents, ensuring swift resolution of potential threats.
• Conducted regular patrols to deter criminal activity and maintain a secure environment.
• Assisted in emergency response drills, enhancing preparedness for various security scenarios.
• Collaborated with law enforcement during investigations, providing necessary information as required.
• Provided exceptional customer service to clients and visitors while enforcing site regulations.

• Monitored school premises to ensure safety and security of students and staff.
• Conducted regular patrols to identify and mitigate potential security threats.
• Responded promptly to incidents, coordinating with local law enforcement as necessary.
• Implemented emergency response protocols, enhancing overall safety preparedness.
• Collaborated with school administration to develop security policies and procedures.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Developed individualized mentoring plans to support at-risk youth in achieving personal goals.
• Facilitated workshops on life skills, enhancing confidence and decision-making abilities among participants.
• Coordinated community resources and services to provide comprehensive support for youth and families.
• Monitored progress of mentees, adjusting strategies to ensure continuous engagement and development.
• Fostered a safe, inclusive environment that encouraged open dialogue and personal growth among youth participants.

• Enforced regulations and maintained public safety within transit systems.
• Conducted thorough investigations to resolve incidents and ensure community trust.
• Collaborated with local law enforcement to enhance security protocols across transit networks.
• Mentored new officers on best practices for emergency response and conflict resolution.
• Implemented community outreach programs to strengthen relationships with transit users.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Testified effectively in court, contributing to successful prosecutions of offenders.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.

• Supervised inmate activities and ensured adherence to facility regulations.
• Conducted regular security checks to maintain safety and order within the facility.
• Collaborated with law enforcement and emergency services during incidents.
• Trained new officers on policies, procedures, and conflict resolution techniques.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.