Lissette Rivas
Oak Ridge,TN
Summary
Proficient armed security officer skilled in strategies for preventing incidents, investigating problems and detailing unauthorized personnel. Offering remarkable work ethic and observation skills. Seeking to bring several years' experience in security to a long-term position.
Overview
7
7
years of professional experience
1993
1993
years of post-secondary education
1
1
Certification
Work History
Armed Security Officer
Trinity Security Services
Farragut, TN
07.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Patrolled designated areas to deter unauthorized access and potential threats.
- Responded swiftly to alarms and emergency situations as per established protocols.
- Collaborated with local law enforcement during incidents requiring additional support.
- Communicated effectively with team members to maintain situational awareness and safety.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Conducted security checks on personnel entering and exiting the premises.
- Patrolled assigned areas to detect suspicious activities and persons.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Cashier/Cook Shift Leader
Weigels Corp.
Oak Ridge, Tennessee
01.2025 - 07.2025
- Processed customer transactions at the register efficiently and accurately.
- Assisted customers with product inquiries and selection during busy shifts.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash, credit, and digital payments securely at point of sale.
- Resolved customer complaints effectively, ensuring satisfaction at all times.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Deputy Sheriff/Correctional Officer
Monroe County Sheriff Department
Madisonville, Tennessee
04.2023 - 02.2025
- Patrolled assigned areas to ensure public safety and deter criminal activity.
- Responded to emergency calls and provided immediate assistance as needed.
- Conducted investigations on reported incidents and gathered relevant evidence.
- Prepared detailed reports on incidents, arrests, and other law enforcement activities.
- Assisted in training new deputies on policies and procedures of the department.
- Adhered to departmental policies and procedures while performing job duties.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Ensured that equipment was properly maintained and operational before each shift.
- Performed administrative tasks such as completing paperwork, filing documents.
- Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
- Saved time through effective emergency issue resolution.
- Attained staff feedback to deliver information to superiors for corrective action.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
- Enforced facility rules and regulations to maintain safety and security.
- Conducted regular inspections of inmate housing areas for contraband.
- Monitored inmate behavior to prevent disturbances and ensure compliance.
- Assisted in inmate transportation to court appearances and medical appointments.
- Collaborated with team members during emergency response drills and situations.
- Provided support during inmate intake procedures, including searches and screenings.
- Participated in training sessions on conflict resolution and de-escalation techniques.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Chef/Business Owner
Crazy Cubans Food Truck
Oak Ridge, TN
03.2019 - 04.2023
- Prepared and cooked diverse menu items using fresh, seasonal ingredients.
- Collaborated with kitchen staff to ensure seamless meal service and high-quality standards.
- Managed kitchen inventory and minimized waste through efficient ingredient usage.
- Maintained cleanliness and organization of workstations in accordance with safety regulations.
- Developed new recipes to enhance menu offerings and attract customer interest.
- Monitored food presentation to ensure dishes met restaurant quality expectations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Exercised portion control for items served, eliminating waste.
Education
Associates Degree - Business Major
The Wood Business School
New York City, NY 06.1990 - 06.1992
Memorial High School
West New York, NJSkills
- Emergency response
- Surveillance monitoring
- Incident investigation
- Report writing
- Administrative tasks
- Attention to detail
- Effective communication
- Problem solving
- Tactical training
- Self-defense training
- Vandalism prevention
- Patrol procedures
- Multilingual abilities
- Computer skills
- Background checks
- Body armor usage
- Personal restraint
- Facilities patrol
- Disturbance investigation
- Grounds patrols
- Arrest procedures
- Staff assistance
- Defensive tactics
- Incident documentation
- Radio communication
- Staff monitoring
- Security planning
- Crowd control
Languages
Spanish
Native/ Bilingual
Certification
- OC Spray
- First Aid
- Tazer Certifed
- Armed Security Active License
- Defensive Tactics
- Weapon Certified
References
- Personal and Business available upon request.
Timeline
Armed Security Officer
Trinity Security Services
07.2025 - Current
Cashier/Cook Shift Leader
Weigels Corp.
01.2025 - 07.2025
Deputy Sheriff/Correctional Officer
Monroe County Sheriff Department
04.2023 - 02.2025
Chef/Business Owner
Crazy Cubans Food Truck
03.2019 - 04.2023
Associates Degree - Business Major
The Wood Business School
06.1990 - 06.1992
Memorial High School