Hi, I’m
Donn Oswald
Queen Creek,AZ
Summary
Accomplished sales and operations leader with a proven track record at Visit Phoenix, enhancing organizational efficiency and spearheading strategic partnerships. Expert in client engagement and team leadership, significantly contributing to sales growth and market expansion. Skilled in strategic planning and contract management, instrumental in securing high-profile events.
Overview
35
years of professional experience
Work History
Visit PhoenixPhoenix, AZ
Director of Citywide Sales, Operations
11.2023 - Current
Job overview
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Negotiated and maintained intermediary contracts with CVENT and Maritz.
- Co-created and managed the budgeting and financial planning processes for the sales department.
- Created and managed the program of work for the sales department.
- Creation and management of yearly citywide goals for five citywide sellers.
Visit Phoenix Phoenix, AZ
Director of National Accounts
09.2022 - 11.2023
Job overview
- Focus on corporate based accounts throughout the US. Management of Maritz and Cvent.
- Citywide team coordination.
Visit PhoenixPhoenix, AZ
Director of Midwest Sales
02.2012 - 09.2022
Job overview
- Oversee the resort and convention center sales team for the Midwest region, and the resort sales team for the East Coast and Canadian markets.
- Coordination of client buyer education trips, major missions, tradeshows, and other Visit Phoenix initiatives.
- Coordinate and maintain annual sales production within the Midwest market.
Visit PhoenixPhoenix, AZ
Associate Director of Convention Sales
04.2004 - 01.2012
Job overview
- Oversee the West Coast, religious and fraternal markets for all citywide programs.
- Supervise business development activities
- Instrumental in securing the 2011 MLB All-Star Game in Phoenix.
Visiting Salt LakeSalt Lake City, UT
Director of Convention Sales
12.2001 - 03.2004
The Grand America HotelSalt Lake City, UT
Senior Sales Manager
12.1999 - 12.2001
Education
Illinois State, Bloomington, IL
Some College (No Degree) from Criminal Justice
College of DuPage, Glen Ellyn, IL
Some College (No Degree) from General Studies
Skills
- Strategic partnership development
- Client engagement
- Team leadership
- Market analysis
- Strategic planning
- Contract and vendor management
- Customer retention
- Sales forecasting
- Brand positioning
Accomplishments
- 40 under 40, Connect Magazine 2012
- AZLTA 2024 Stars of the Industry, Nominee
- 2024 Visit Phoenix Sales & Services Team Employee of the Year
Timeline
Director of Citywide Sales, Operations
Visit Phoenix
11.2023 - Current
Director of National Accounts
Visit Phoenix
09.2022 - 11.2023
Director of Midwest Sales
Visit Phoenix
02.2012 - 09.2022
Associate Director of Convention Sales
Visit Phoenix
04.2004 - 01.2012
Director of Convention Sales
Visiting Salt Lake
12.2001 - 03.2004
Senior Sales Manager
The Grand America Hotel
12.1999 - 12.2001
Illinois State
Some College (No Degree) from Criminal Justice
College of DuPage
Some College (No Degree) from General Studies
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