Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Agee

Rockdale,TX

Summary

Results-driven professional with a focus on client appreciation and respect. Demonstrated success in cultivating relationships that encourage repeat business and service. Committed to teamwork and achieving both personal and organizational goals through effective collaboration.

Overview

37
37
years of professional experience

Work History

Sales Rep.

Fire King LLC.
Austin, Texas
02.2020 - 12.2023

Cultivated relationships with customers, contractors, and business owners to foster collaboration.

Assessed customer requirements for tailored fire protection solutions.

Provided comprehensive education on various fire protection options.

Created detailed proposals and executed successful sales closures.

Ensured continuity in sales support to strengthen client loyalty.

Medical Esthetician/Professional Laser Tech.

Simply Beautiful Medical Spa
Rockdale, TX
12.2011 - 12.2020

Executed diverse medical aesthetic services including facials, waxing, and chemical peels.

Implemented treatments like dermaplaning, IPLs, and laser hair removal effectively.

Provided skin tightening and administered botox along with dermal filler injections.

Instructed clients on proper skincare methods and suitable product choices.

Worked closely with medical director to coordinate daily operations efficiently.

Managed client documentation meticulously for compliance with treatment plans.

Ensured adherence to laser safety protocols as certified operator.

Aesthitician

Beautiful Solutions Med Spa
Cedar Park, TX
12.2009 - 10.2011

Scheduled appointments and maintained client charts for efficient service delivery.

Conducted one-on-one consultations to educate clients on proper skin care and products.

Performed facials, body wraps, and spray tans to enhance client satisfaction.

Administered chemical peels, dermaplaning, and laser hair removal treatments.

Executed skin tightening procedures and IPL photo facials for skin rejuvenation.

Administered Botox and dermal fillers to achieve desired aesthetic results.

Office Coordinator

Siddons Fire Apparatus
Manor, TX
09.2003 - 12.2009

Enhanced daily office functions through effective coordination and support for management.

Provided assistance to managerial roles, facilitating smooth operations.

Welcomed and assisted visitors at service center, promoting positive impressions.

Handled incoming calls with professionalism, ensuring proper communication flow.

Compiled reports for senior service, aiding in performance tracking.

Oversaw ordering of office supplies to sustain productivity levels.

Conducted data entry for maintaining accurate open work orders.

Managed all UPS package shipments promptly and accurately.

Customer Service Representative

Hillhouse Insurance Company
Austin, TX
06.1987 - 08.2004

Conducted thorough research to identify and resolve insurance discrepancies.

Efficiently processed and distributed insurance reimbursements to customers.

Delivered outstanding customer service, addressing issues and inquiries promptly.

Executed accurate data entry to support operational efficiency.

Education

Hilltop Baptist Academy
Cedar Park, TX

Professional Laser Hair Removal Technician

Texas Laser Institute
Austin, TX
01.2010

Aesthetic Program

Baldwin Beauty School
Austin, TX
12.2009

Associate of Business Administration -

Phoenix University
Austin, TX
2007

Skills

    Professional laser operation certification

    Botox and filler expertise

    Diverse laser technology skills

    Safety officer training

Timeline

Sales Rep.

Fire King LLC.
02.2020 - 12.2023

Medical Esthetician/Professional Laser Tech.

Simply Beautiful Medical Spa
12.2011 - 12.2020

Aesthitician

Beautiful Solutions Med Spa
12.2009 - 10.2011

Office Coordinator

Siddons Fire Apparatus
09.2003 - 12.2009

Customer Service Representative

Hillhouse Insurance Company
06.1987 - 08.2004

Hilltop Baptist Academy

Professional Laser Hair Removal Technician

Texas Laser Institute

Aesthetic Program

Baldwin Beauty School

Associate of Business Administration -

Phoenix University
Donna Agee