Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Han Geul Lee

Han Geul Lee

Evanston,IL

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. A fast learner and adept multi-tasker - skilled at learning and memorizing extensive amount of information quickly, while demonstrating products and closing sales with tenacious and driven approach. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Driven to provide superior quality customer service by quickly recognizing individual customers' needs.

Overview

8
8
years of post-secondary education
2
2
years of professional experience

Work History

Sales Rep.

Beethoven Pianos
New York, NY
08.2018 - 08.2020
  • Managed all sales plan activities, including marketing, inventory management and closing sales, resulting in sales and rentals of 50+ pianos within 2 years.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss needs and recommend optimal solutions.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Helped resolve client problems quickly with superior customer service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.

Education

Bachelor of Music - Classical Piano

Manhattan School of Music
New York, NY
09.2013 - 05.2018

Master of Music - Classical Piano

Manhattan School of Music
New York, NY
08.2017 - 05.2019

Master of Music - Contemporary Performance - Piano

Manhattan School of Music
New York, NY
08.2019 - 05.2021

Skills

Sales expertise

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Accomplishments

  • Have won numerous piano competitions, and accepted into prestigious conservatories with competitive non-government scholarship offerings.
  • #1 Sales rep at Beethoven Pianos for 2 years.
  • Have successfully closed on a $50,000 grand piano within a week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved unwelcome 'customers' which led to safe removal of said customers from the premises.

Timeline

Master of Music - Contemporary Performance - Piano

Manhattan School of Music
08.2019 - 05.2021

Sales Rep.

Beethoven Pianos
08.2018 - 08.2020

Master of Music - Classical Piano

Manhattan School of Music
08.2017 - 05.2019

Bachelor of Music - Classical Piano

Manhattan School of Music
09.2013 - 05.2018
Han Geul Lee