DONNA BELL
Bradenton,FL
Summary
Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level jobs and ready to help team achieve company goals.
Responsible employer bringing great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
25
25
years of professional experience
Work History
DELIVERY DRIVER
NEED IT NOW AUTOMOTIVE
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
CASHIER
WALMART
09.2023 - 06.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
PACKAGE DELIVERY DRIVER
AMAZON DSP
04.2021 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
SCHOOL BUS ATTENDANT
MANATEE SCHOOL BOARD DISTRICT
10.2018 - 09.2020
- Conducted regular safety checks on the bus, identifying potential issues and coordinating repairs with maintenance teams.
- Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
- Maintained a clean and organized bus environment, contributing to a positive experience for all passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Developed strong relationships with students, fostering trust and promoting a sense of community during daily commutes.
WAREHOUSE ASSOCIATE
SUN HYDRAULICS
07.2015 - 01.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
WAREHOUSE ASSOCIATE
NATURAL IMMUNOGENICS CORP
10.2011 - 07.2014
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
RESIDENTIAL AIDE
MANTEE RIVER ASSISTED LIVING
05.2007 - 08.2010
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Acted as a liaison between residents, families, and staff members to ensure open lines of communication regarding important updates or concerns about resident wellbeing.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
- Contributed positively to staff meetings by sharing insights on resident behavior trends, suggesting new strategies for addressing challenges collaboratively as a team when necessary.
- Ensured prompt attention to any maintenance or repair needs within residents'' living spaces, contributing to a comfortable and hazard-free environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained detailed records of residents'' progress, updating care plans as necessary to reflect changes in their health or circumstances effectively.
- Followed nutritional plans to prepare optimal meals.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Remained alert to problems or health issues of clients and competently responded.
PEER SUPPORT TECHNICIAN
MANATEE ADOLESCENT TREATMENT SERVICES
08.2002 - 11.2006
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Checked, repaired and repacked survival equipment to meet specifications.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
CUSTOMER SERVICE DESK ASSOCIATE
WALMART
04.1999 - 12.2001
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Met customer call guidelines for service levels, handle time and productivity.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
GED -
CORNERSTONE SCHRISTIAN CORRESPONDECE SCHOOL
05.2002
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Stocking and Inventory
- Multitasking
- Heavy Lifting
Timeline
DELIVERY DRIVER
NEED IT NOW AUTOMOTIVE
09.2023 - Current
CASHIER
WALMART
09.2023 - 06.2024
PACKAGE DELIVERY DRIVER
AMAZON DSP
04.2021 - 07.2023
SCHOOL BUS ATTENDANT
MANATEE SCHOOL BOARD DISTRICT
10.2018 - 09.2020
WAREHOUSE ASSOCIATE
SUN HYDRAULICS
07.2015 - 01.2017
WAREHOUSE ASSOCIATE
NATURAL IMMUNOGENICS CORP
10.2011 - 07.2014
RESIDENTIAL AIDE
MANTEE RIVER ASSISTED LIVING
05.2007 - 08.2010
PEER SUPPORT TECHNICIAN
MANATEE ADOLESCENT TREATMENT SERVICES
08.2002 - 11.2006
CUSTOMER SERVICE DESK ASSOCIATE
WALMART
04.1999 - 12.2001
GED -
CORNERSTONE SCHRISTIAN CORRESPONDECE SCHOOL