Donna Bolanos
Lyndhurst,NJ
Summary
Multi-faceted technology background with over 13 years’ experience as an IT professional, including Network, Server and Desktop software and hardware configuration problem resolution and management. Innovative customer focused professional with excellent communication skills, able to work on a team or independently. Ability to take a leadership role in IT escalation challenges.
Skills
- Windows OS
- MAC
- Microsoft Office
- Ghost Imaging
- Norton’s Utilities
- MacAfee Antivirus
- Symantec Antivirus
- Internet Explorer
- TCP/IP
- Ethernet
- Remedy
- ServiceNow
- Remote Desktop
- Dameware
- Citrix Terminals
- Bomgar
- Logmein
- Track-It
- POS Software
- Smart POS
- Tradewind
- Xstore Version 6
- Fortinet
- Meraki
- VeloCloud
- Active Directory
- Dell
- IBM Thinkpad laptops
- HP laptops
- IPads
- IPhones
- Macs
- Hewlett Packard printers
- Lexmark printers
- Canon printers
- Xerox Printers
- UTP cable construction
- Network/Modem Cards
- Various peripherals
- Routers
- Switches
- Hubs
- Thin Clients Neoware
- Cat5 Cabling
- IBM Options Modem
- IBM 7855 Modems
References
References furnished upon request.
Cellular
(917) 749-5191
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