Donna Bowers
Lima,OH
Summary
Enthusiastic and hardworking service worker with great interpersonal skills, communication strengths, and customer-relation skills. Used to working in a fast paced environment and serving customers. Fast learner and adapter to new environments and responsibilities.
Overview
3
3
years of professional experience
Work History
Server/ Manager
Skyline Chili
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked on the production line to make orders in a timely manner.
Server
Old Barn Out Back
05.2022 - 09.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resident Assistant
Primrose Retirement Community
02.2021 - 09.2021
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
Education
Associates of Business Administration -
University of Northwestern Ohio
Lima, OH06.2024
High School Diploma -
Shawnee High School
Lima, OH06.2021
Skills
- Effective Customer Services
- Manager Duties
- Guest Satisfaction
- Training Initiatives
- Effective Communication Skills
- Organizational Skills
- Time management
- Direct Patient Care
Timeline
Server/ Manager
Skyline Chili
09.2022 - Current
Server
Old Barn Out Back
05.2022 - 09.2022
Resident Assistant
Primrose Retirement Community
02.2021 - 09.2021
Associates of Business Administration -
University of Northwestern Ohio
High School Diploma -
Shawnee High School