Donna Bowersox
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Teller
Bank Of Idaho
12.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined teller operations by implementing effective cash management procedures.
- Reduced wait times for customers through efficient queue management and resource allocation.
- Increased accuracy in transaction processing by conducting thorough audits and reconciliations.
Person in Charge
Safeway
08.2019 - 12.2021
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
- Streamlined daily operations by developing and implementing new policies, procedures, and systems to increase efficiency.
- Enhanced employee engagement with regular feedback sessions, professional development opportunities, and recognition programs.
Financial Services Representative
Solarity Credit Union
06.2006 - 10.2018
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Streamlined financial processes for improved efficiency and reduced errors in transactions.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
Education
No Degree - Social Sciences Education
Yakima Valley Community College
Yakima, WA06.2027
GED -
Selah High School
Selah, WA06.1989
Skills
- Cash Control
- Recruiting and Interviewing
- Complex Transactions
- Loss Prevention Expertise
- Problem Solving Abilities
- Customer Service Excellence
Timeline
Teller
Bank Of Idaho
12.2021 - Current
Person in Charge
Safeway
08.2019 - 12.2021
Financial Services Representative
Solarity Credit Union
06.2006 - 10.2018
No Degree - Social Sciences Education
Yakima Valley Community College
GED -
Selah High School
Similar Profiles
DEBORAH EVE LEONARDDEBORAH EVE LEONARD
Universal Banker at Bank Of IdahoUniversal Banker at Bank Of Idaho
Anthony KevanAnthony Kevan
Agricultural and Commercial Loan Officer at Farmers BankAgricultural and Commercial Loan Officer at Farmers Bank
Madelyn SchulerMadelyn Schuler
Marketing Specialist at Idaho First BankMarketing Specialist at Idaho First Bank