Aimee Price
Abilene,TX
Summary
Highly organized and detail-oriented Teller experienced in cash handling and customer service. Demonstrated expertise in general accounting and finance concepts. Skilled in providing well-rounded customer service with strong communication skills and sales experience. Proactive, reliable, and works effectively within a team setting.
Overview
3
3
years of professional experience
Work History
Teller
Department Of Defense
Abilene, TX
03.2020 - 05.2021
- Adhered strictly to all security procedures related to handling money at the teller window.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Assisted customers with questions about products, services, pricing, availability, payment methods.
- Managed daily balancing activities including verifying deposits, preparing currency transaction reports, reconciling shift reports, and preparing bank deposits.
- Maintained accurate records of all cashier transactions and resolved discrepancies as needed.
- Reported any issues or concerns regarding safety or security immediately to management.
- Oversaw daily operations of the cash cage, ensuring that all customer transactions were processed accurately and efficiently.
- Provided exceptional customer service in a fast-paced environment.
- Implemented security measures to safeguard cash and sensitive information.
- Resolved customer complaints related to cash transactions, ensuring satisfaction and retention.
- Followed company policies regarding refunds or exchanges of merchandise.
- Performed opening duties such as turning on registers and balancing drawers for start-up operations.
- Balanced cash drawers on a daily basis.
- Reported any operational issues or system problems that occurred during shift promptly.
- Maintained accurate records of all transactions for compliance purposes.
- Provided exceptional customer service while accurately processing routine transactions.
- Performed daily reconciliation of teller drawer within established limits.
Sales Store Checker
Department Of Defense
, TX
06.2018 - 03.2020
- Answered customer inquiries regarding store policies, product availability, and pricing information.
- Stocked supplies such as bags, change rolls, and receipt paper for registers throughout the day as needed.
- Resolved customer complaints in a professional manner.
- Operated cash register to process payments from customers using correct cash handling techniques.
- Organized and stocked shelves to ensure products were easily accessible for customers.
- Ensured compliance with federal, state, local laws and company regulations when processing sales transactions.
- Maintained accurate records of all transactions and provided customers with receipts.
- Verified product pricing, scanned items for sale, and applied discounts where applicable.
- Cleaned check-out area, including dusting shelves and vacuuming floors.
- Built positive relationships with customers by providing excellent customer service.
- Balanced cash drawers at end of shift to ensure accuracy of funds received versus amount owed to customers.
- Assisted in the training of new sales associates on checkout procedures.
- Provided excellent customer service by greeting each customer as they entered the store.
- Maintained cleanliness and organization of store shelves and displays.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Used suggestive selling techniques to promote add-on sales.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped with purchases and signed customers up for rewards program.
- Processed sales transactions to prevent long customer wait times.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
Some College (No Degree) - Welding Technology
Davis Applied Technology College
Kaysville, UTSkills
- Drawer balancing
- Customer Relationship Building
- Financial Advising
- Account updating
- Regulatory Compliance
- Financial Analysis
- Cash Handling
- Cash counting
- Strong Work Ethic
- Safe and vault operation
- Reliable
- Currency and coin counter
- Cash Drawer Balancing
- Excellent time management skills
- Friendly
- Customer Service
- Payment Processing
- Customer Assistance
- Returns processing
- Product Recommendations
- Payment Collection
- Cash Register Operation
- ID Verification
- POS Systems
- Daily Reporting
- Written and verbal communication
- Complex Problem-Solving
- Credit and cash transactions
- Scanner operations
- Cleaning and sanitizing
Accomplishments
- On the spot award
- Civilian Proformance plan for customer care (outstanding)
- Civilian proformance plan cash handling and register service (fully successful)
Timeline
Teller
Department Of Defense
03.2020 - 05.2021
Sales Store Checker
Department Of Defense
06.2018 - 03.2020
Some College (No Degree) - Welding Technology
Davis Applied Technology College