Donna Brittain
Stone Mountain,GA
Summary
Detail-oriented Cash Application Specialist with strong organization and multi tasking skills. Excellent interpersonal skills.Experienced in developing and managing posting processes. Considered focused and organized team player. Provide exceptional level of customer service when interacting with various departments. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Cash Application Specialist II
CommScope
Suwanee, Georgia
01.2015 - Current
- Sorted payments into batches by segmenting each payment by business unit and scanning into database.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Applied lockbox, ACH's, EDI and wires to corresponding customer accounts based on remittance details provided by customers within 48 hours of receiving.
- Filed Bank reports to share drive.
- Reconcile daily Accounts Receivable activity in system versus bank statement.
- Monitor and work the Cash Application email address to assist with application corrections and account reconciliation.
- Identified areas of process and system improvement to streamline and improve the current processes.
- Accountable for leading, coaching and developing team members (2-4).
Accounts Receivable Specialist
ARRIS
SUWANEE, GEORGIA
05.2000 - 12.2014
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Credit Manager
Prudential Bank
ATLANTA, GEORGIA
05.1990 - 10.1998
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Monitored accounts for signs of fraud and non-payment issues.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Education
BBA - Business Management
American Intercontinental University
Atlanta, GA06.2007
Skills
- Excellent Team Leadership
- Improvement Strategies
- Accurate Recordkeeping
- Accounts Receivable
- Critical Thinking
- Office Organization
- Oracle
- PeopleSoft
- Payment Research
- Manual Processing
- Customer Contact
- Month-End Closings
- Cash application
- Account reconciliation specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Cash Application Specialist II
CommScope
01.2015 - Current
Accounts Receivable Specialist
ARRIS
05.2000 - 12.2014
Credit Manager
Prudential Bank
05.1990 - 10.1998
BBA - Business Management
American Intercontinental University