Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Boyce

Memphis,TN

Summary

Motivated Housekeeper with 20+ years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Overview

7
7
years of professional experience

Work History

Housekeeping Attendant

Strategic Cleaning Service
Memphis, TN
07.2021 - Current
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Assistant Housekeeping Supervisor

Home 2 Suites
Cordova, TN
01.2020 - 07.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.

Housekeeping Supervisor

Staybridge Suites Hotel
Memphis, TN
01.2014 - 07.2014
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeping Room Attendant

TMI Hospitality
Memphis, TN
01.2008 - 07.2010
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Assistant Housekeeping Supervisor

Homewood Suite By Hilton Hotels
Memphis, TN
09.2004 - 04.2005
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Education

High School Diploma -

Thornwood High School
South Holland, IL
05.1985

Skills

  • Wall and Ceiling Cleaning
  • Health Standards Compliance
  • Trash Collection and Disposal
  • Cart Stocking and Organization

Timeline

Housekeeping Attendant

Strategic Cleaning Service
07.2021 - Current

Assistant Housekeeping Supervisor

Home 2 Suites
01.2020 - 07.2022

Housekeeping Supervisor

Staybridge Suites Hotel
01.2014 - 07.2014

Housekeeping Room Attendant

TMI Hospitality
01.2008 - 07.2010

Assistant Housekeeping Supervisor

Homewood Suite By Hilton Hotels
09.2004 - 04.2005

High School Diploma -

Thornwood High School
Donna Boyce