Donna Brody
South Windsor,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Department Manager
Bob's Stores Footwear & Apparel
Manchester, CT
11.2022 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Floral Manager
ShopRite
Vernon, CT
09.2021 - 06.2022
- Trained employees on customer order taking and basic floral arranging.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies
- Decreased shrink by 25% through close monitoring of department.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Signing and Pricing Lead
Macy's
Manchester, CT
02.2019 - 08.2021
- Managed staff scheduling & store opening procedures
- Completed set up and removal of signs
- Maintained price accuracy signs for two locations
- Operated RFID devices to ensure items were where they were properly located
- Cross-trained 10 existing employees to maximize team agility & efficiency
- Supervised, developed, and trained 12 department associates
Operations Manager
The Paper Store
Glastonbury, CT
01.2017 - 01.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Recycling Assistant
Town Of Rocky Hill
Rocky Hill, CT
11.2011 - 07.2014
- Served as Administrative Assistant for Public Works Director
- Completed quarterly & annual DEEP reports
- Negotiated with vendors, reducing operating costs by $3,100 monthly
- Implemented, executed & participated in town's "Shred It Day"
- Provided recycling education and emphasized it's advantages with flyers
- Coordinated residential recycling pickups, drop offs and bulk items
- Upheld clean & organized Transfer Station
Education
Culinary -
Connecticut Culinary
CTSkills
- Financial Management
- Hydraulics
- Business Intelligence
- Coaching and Mentoring
- Rules and Regulations
- Manage Profitability
- Manage Inventory
- Department Inspection
- Order Supplies
- Sales Activities
- Employee Empowerment
- Health and Safety Regulations
- Staff Hiring and Retention
- Directing Team Members
- Customer Service
- Supervisor
- Department Head
- Business Development and Planning
- Retail Management
- Merchandising
- Purchasing
- Scheduling
Timeline
Department Manager
Bob's Stores Footwear & Apparel
11.2022 - Current
Floral Manager
ShopRite
09.2021 - 06.2022
Signing and Pricing Lead
Macy's
02.2019 - 08.2021
Operations Manager
The Paper Store
01.2017 - 01.2019
Recycling Assistant
Town Of Rocky Hill
11.2011 - 07.2014
Culinary -
Connecticut Culinary