Donna Bryant
FH Family Medicine
Hamlet,NC
1
Certification
29
years of professional experience
Compassionate and detail-oriented CCMA with extensive experience in patient care and administration. Known for maintaining confidentiality and implementing infection control practices to enhance the overall patient experience.
Dedicated healthcare professional with expertise in HIPAA compliance and patient intake processes. Proven ability to enhance patient experiences and streamline operations.
Results-driven medical assistant skilled in clinical documentation and patient education. Committed to improving patient outcomes through compassionate care and efficient workflow management, ensuring a positive and safe healthcare environment.
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Work History
CCMA/Lead
1 Year 9 Months- Assisted in patient examinations, ensuring comfort and adherence to safety protocols.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Coordinated patient appointments, optimizing scheduling for efficiency and minimal wait times.
- Supported medical staff during procedures, preparing necessary instruments and supplies.
- Educated patients on treatment plans and medication usage, fostering understanding and compliance.
- Collected vital signs and medical histories, contributing to comprehensive patient assessments.
- Implemented infection control practices, enhancing clinic safety standards for patients and staff.
- Collaborated with healthcare team to streamline operations and improve overall patient care experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
CCMA
7 Months- Administered patient care, ensuring comfort and adherence to clinical protocols.
- Assisted in patient intake processes, collecting vital information efficiently.
- Managed appointment scheduling, optimizing clinic workflow for improved patient flow.
- Conducted routine laboratory tests and ensured accurate documentation of results.
- Educated patients on treatment plans, fostering understanding and compliance.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Implemented best practices for infection control, improving overall clinic safety standards.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
CCMA
17 Years- Collaborated with healthcare team to enhance patient care strategies and outcomes.
- Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
CCMA
7 Years 3 Months- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Assisted in patient intake processes, collecting vital information efficiently.
- Implemented best practices for infection control, improving overall clinic safety standards.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
CMA
2 Years 7 Months- Assisted in patient intake and medical history documentation to ensure accurate records.
- Prepared treatment rooms by sterilizing instruments and ensuring proper equipment availability.
- Supported surgical team during procedures by providing necessary instruments and supplies promptly.
- Educated patients on post-operative care instructions to enhance recovery outcomes.
- Monitored inventory levels for medical supplies, facilitating timely reordering processes.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
CCMA - Medical Assisting
Skills
HIPAA compliance
Immunization administration
Venipuncture expertise
Vital signs monitoring
Vital sign monitoring
Medical history recording
Patient intake process
Medical office procedures
Clinical documentation
Phlebotomy techniques
Specimens collection and processing
Examination preparation
Professionalism and ethics
Specimen collection
Physician support
Inventory management
Healthcare software usage
Medical terminology
Laboratory procedures
Medical supply inventory
Direct care
Diagnostic testing assistance
Medical equipment operation
Medical procedure assistance
Medical history intake
Vital signs measurement
Data entry
Maintaining confidentiality
EMR / EHR
First aid
Simple dressings
Diagnostic procedures
Phlebotomy
Reliable team player
Sterilization techniques
Professional bedside manner
Procedure assistance
Equipment sterilization
Compassionate
Compassionate caregiver
Monitoring patient progress
Inventory and supply management
Prioritizing stat orders
Indirect patient care
Medical procedures
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
CCMA/Lead
FH Family Medicine
11.2024 - CurrentRead More
CCMA
Dr. Richard Mohr
04.2024 - 11.2024Read More
CCMA
McLeod Health and Fitness/Dr. Jimena Burnett and Dr. Richard Mohr
04.2007 - 04.2024Read More
CCMA
PEE Dee Internal Medicine /Dr. Kevin Sattele
01.2000 - 04.2007Read More
CMA
Dr. Chewing and McDonald Oral Surgery
06.1997 - 01.2000Read More
NHA Certified Clinical Medical Assistant
CCMA from Medical Assisting
Read More