Kelly Martin
Chapin,SC
Summary
Detail-oriented and compassionate Certified Clinical Medical Assistant with over 15 years of experience in dermatology, pediatrics, and specialty medication management. Proven ability to streamline clinical operations, manage complex prior authorizations, and deliver outstanding patient education and care. Adept at using Modernizing Medicine EHR since its launch, with a focus on optimizing workflows, telehealth, and biologics coordination. Seeking to leverage extensive clinical expertise in a fast-paced specialty pharmacy or care coordination role.
Overview
21
21
years of professional experience
Work History
Lead CCMA/Biologics Coordinator
The Dermatology Group - Dr. Dina Hunter
03.2010 - Current
- Serve as EHR administrator and support lead for Modernizing Medicine; trained and onboarded new staff and implemented updates.
- Act as biologics coordinator managing complex medication prior authorizations, specialty pharmacy communication, and patient follow-ups.
- Launched and managed telemedicine services during the COVID-19 pandemic to ensure uninterrupted patient care.
- Educate patients on procedures, medications, and post-treatment care, improving compliance and satisfaction.
- Document medical histories and assist providers in a high-volume setting (75+ patients/day).
- Perform and assist in medical procedures including SRT, laser therapies, and surgical pre/post-op support.
- Maintain liquid nitrogen tanks and manage inventory for medical supplies and biologic therapies.
- Handle 50+ patient communications daily via calls and secure messaging with exceptional service and problem-solving.
Certified Clinical Medical Assistant
Carolina Pediatric Group
02.2004 - 12.2007
- Supported daily pediatric operations including vitals, immunizations, and patient education.
- Managed patient records, lab results, and insurance documentation for efficient workflow.
- Assisted in administering vaccines and documenting state-funded immunization compliance.
- Facilitated physician support with patient prep, charting, and follow-up coordination.
Education
General Studies -
William Peace University
Raleigh, NCNursing Coursework -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Biologics Coordinator & Prior Authorizations Specialist
- Electronic Health Records (Modernizing Medicine)
- Telemedicine Implementation
- Patient Education & Direct Care
- Medication Administration & Inventory
- Insurance Verification & Appeals
- HIPAA Compliance
- Laser Treatment (Candela G-Max Pro, V-Beam Perfecta)
- Superficial Radiation Therapy (SRT)
- Medical Coding & Billing
- Clinical Documentation & Records Management
- CPR Certified
- CCMA
- Candela Laser Technician
Timeline
Lead CCMA/Biologics Coordinator
The Dermatology Group - Dr. Dina Hunter
03.2010 - Current
Certified Clinical Medical Assistant
Carolina Pediatric Group
02.2004 - 12.2007
Nursing Coursework -
Fayetteville Technical Community College
General Studies -
William Peace University
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