Katelyn Gardner
Greenville,SC
Summary
Proven Certified Medical Assistant with a track record of enhancing patient care and streamlining operations at Parkside Family Medicine with over four years of experience. Expert in Electronic Health Records and renowned for a positive demeanor, I significantly improved office efficiency and patient satisfaction. Skilled in HIPAA compliance and dedicated to maintaining high-quality care standards. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Team Lead/CCMA
Parkside Family Medicine
08.2023 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Pediatric Clinical Coordinator/CCMA
Parkside Pediatrics
03.2020 - 08.2023
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Administered vaccines, draw labs, and run other lab tests.
- Help implement quality assurance and control programs that result in compliance with HIPAA and OSHA regulations.
Retail Associate
CJ Printing Company
05.2018 - 03.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Arts - Child Developmental Psychology
Clemson University
Clemson05.2020
Skills
- Electronic Health Records
- Inventory and supply management
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Vital Sign Monitoring
- Procedure Assistance
- Patient Flow Management
- Reliable team player
- Positive and engaging demeanor
- Exceptional in multitasking with heavy workload
- Committed to making others feel welcome and assisting with any need
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Clinical Team Lead/CCMA
Parkside Family Medicine
08.2023 - Current
Pediatric Clinical Coordinator/CCMA
Parkside Pediatrics
03.2020 - 08.2023
Retail Associate
CJ Printing Company
05.2018 - 03.2020
Bachelor of Arts - Child Developmental Psychology
Clemson University
- CCMA - Certified Clinical Medical Assistant
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