Jennifer Pietrowski
Toledo
Summary
Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
CCMA Certified Clinical Medical Assistant
Concentra Urgent Care
Holland
05.2022 - Current
- Administered injections and performed basic laboratory tests.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Changed dressings on wounds to prevent infection and check for healing.
Assistant Manager
Check Into Cash
Toledo
06.2011 - 04.2019
- Assisted in daily operations and staff management during peak hours.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Associate Degree in Medical Assistant - Medical Field
Professional Skills Institution
Maumee, OH 05.2019 - 02.2020
Skills
- Electronic health records
- Clinical procedure assistance
- Vital signs assessment
- Laboratory specimen collection
- Customer service
- Appointment scheduling
- Communication skills
- Venipuncture expertise
- EKG monitoring
- HIPAA compliance
- Phlebotomy techniques
- Clinical documentation
- Direct care
- Patient intake process
Certification
- CCMA Certified
- BLS CPR & AED Certified
- Medical Terminology
- HIPAA
Timeline
CCMA Certified Clinical Medical Assistant
Concentra Urgent Care
05.2022 - Current
Associate Degree in Medical Assistant - Medical Field
Professional Skills Institution
05.2019 - 02.2020
Assistant Manager
Check Into Cash
06.2011 - 04.2019