Donna Casper
Washington,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
CLAIMS PROCESSING AUDITOR I
Proag
10.2022 - 05.2024
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Followed established auditing processes to meet internal and regulatory requirements.
- Assisted Adjusters, UW, and Agents with claim issues providing resolutions to ensure the claim is paid on time.
- Exhibited high energy and professionalism when dealing with clients and staff.
CLAIMS PROCESSOR II
Great american
07.2018 - 10.2022
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Responsible for keeping a Log and printing claim checks on a daily or as-needed basis
- Assisted Adjusters, UW and Agents with claim issues, providing resolutions to assure that the claim is paid timely
- Managed workload and priorities to meet claims processing meet deadlines.
Home Health Aid
Self-employed
04.2011 - 07.2018
- Aided clients with their daily needs
- Prepared meals
- Assisted with bathing
- Accompanied to Dr Appointments
- Did their shopping and housecleaning
- Provided companionship.
Education
High School Diploma -
South Jefferson Central HS
Adams, NYSkills
- Customer Service
- Basic Computer Skills
- 60 WPM Typing
- 10 Key
- Microsoft Office
- Call Management
- Data Collection
- Data Entry
- Paperwork Processing
- Microsoft Outlook
- Proofreading
Timeline
CLAIMS PROCESSING AUDITOR I
Proag
10.2022 - 05.2024
CLAIMS PROCESSOR II
Great american
07.2018 - 10.2022
Home Health Aid
Self-employed
04.2011 - 07.2018
High School Diploma -
South Jefferson Central HS
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