Donna Clarke
Mesa,AZ
Summary
Inside Sales Representative with over 15 years of experience in sales & high risk accounts. Focused on increasing sales on multiple accounts through excellent customer support.
Overview
16
16
years of professional experience
Work History
Inside Sales
Genuine Cable Group
2022.04 - 2024.03
- Customer Support Via Email and Phone with order details
- Quote standard and non-standard items
- Worked with our buyers to place stock orders
- Allocated material and released orders
- Daily checking of my back orders
- Forecasting
- Weekly Team Huddles
- Follow up with shipping dept on stock items to be received into inventory.
Inside Sales Representative
Carl Stahl Sava Industries Inc
2017.10 - 2021.10
- Sales
- Customer Support via Email and Phone with order details
- Quote to drawings for custom assemblies
- Quote standard stock items
- Communicate with Engineering dept on specialty drawings
- Follow up with shipping dept on urgent issues
- Follow up on status of purchase orders that are going through ECR
- Performed customer service functions Complete RMA's and customer's Open Order reports.
Customer Sales Specialist / Aerospace & Defense
Arrow/Zeus Electronics
2014.12 - 2017.10
- Provided customer support via email and phone with order details, status updates, and issue resolution
- Maintained company database and Raytheon portal, entered purchase orders, and quoted customer on huge proposals
- Performed quality checks, supplied spec sheets, and worked with 3rd party vendors.
Account Representative
Vertical Cable
2014.01 - 2014.09
- Generated new leads via cold calling and entering purchase orders for existing accounts
- Negotiated prices, credit terms, and freight quotes.
Inside Sales Representative
Tappan Wire & Cable
2008.05 - 2013.11
- Implemented consultive selling approach on all inbound calls
- Acted as a liaison between outside sales reps and internal accounts
- Maintained detailed records and B2B cold call contract logs using ACT
- Contacted new and existing customers to discuss how their needs can be met with specific products and services.
Education
Computer Education Course -
BOCES
West Nyack, NYHigh School Diploma -
Clarkstown South High School
West Nyack, NYSkills
- Strong sales closer
- Meticulous & Organized
- 95 WPM typing speed
- Excellent time management
- Cheerful and Energetic
- Strong focus on teamwork and supportive roles
- Excel, SalesForce, ACT, Aegis, Oracle, AS400
- CMS
- Custom forms web program
- Citrix, Southware, Outlook, Microsoft
- B2B
- Cold calling
- Customer service
- Customer Support
- Teamwork
- Time management
- Online Chat Assistance
Timeline
Inside Sales
Genuine Cable Group
2022.04 - 2024.03
Inside Sales Representative
Carl Stahl Sava Industries Inc
2017.10 - 2021.10
Customer Sales Specialist / Aerospace & Defense
Arrow/Zeus Electronics
2014.12 - 2017.10
Account Representative
Vertical Cable
2014.01 - 2014.09
Inside Sales Representative
Tappan Wire & Cable
2008.05 - 2013.11
Computer Education Course -
BOCES
High School Diploma -
Clarkstown South High School
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