Donna Clarke
Mesa,AZ
Summary
Inside Sales Representative with over 15 years of experience in sales & high risk accounts. Focused on increasing sales on multiple accounts through excellent customer support.
Overview
16
16
years of professional experience
Work History
Inside Sales
Genuine Cable Group
04.2022 - 03.2024
- Customer Support Via Email and Phone with order details
- Quote standard and non-standard items
- Worked with our buyers to place stock orders
- Allocated material and released orders
- Daily checking of my back orders
- Forecasting
- Weekly Team Huddles
- Follow up with shipping dept on stock items to be received into inventory.
Inside Sales Representative
Carl Stahl Sava Industries Inc
10.2017 - 10.2021
- Sales
- Customer Support via Email and Phone with order details
- Quote to drawings for custom assemblies
- Quote standard stock items
- Communicate with Engineering dept on specialty drawings
- Follow up with shipping dept on urgent issues
- Follow up on status of purchase orders that are going through ECR
- Performed customer service functions Complete RMA's and customer's Open Order reports.
Customer Sales Specialist / Aerospace & Defense
Arrow/Zeus Electronics
12.2014 - 10.2017
- Provided customer support via email and phone with order details, status updates, and issue resolution
- Maintained company database and Raytheon portal, entered purchase orders, and quoted customer on huge proposals
- Performed quality checks, supplied spec sheets, and worked with 3rd party vendors.
Account Representative
Vertical Cable
01.2014 - 09.2014
- Generated new leads via cold calling and entering purchase orders for existing accounts
- Negotiated prices, credit terms, and freight quotes.
Inside Sales Representative
Tappan Wire & Cable
05.2008 - 11.2013
- Implemented consultive selling approach on all inbound calls
- Acted as a liaison between outside sales reps and internal accounts
- Maintained detailed records and B2B cold call contract logs using ACT
- Contacted new and existing customers to discuss how their needs can be met with specific products and services.
Education
Computer Education Course -
BOCES
West Nyack, NYHigh School Diploma -
Clarkstown South High School
West Nyack, NYSkills
- Strong sales closer
- Meticulous & Organized
- 95 WPM typing speed
- Excellent time management
- Cheerful and Energetic
- Strong focus on teamwork and supportive roles
- Excel, SalesForce, ACT, Aegis, Oracle, AS400
- CMS
- Custom forms web program
- Citrix, Southware, Outlook, Microsoft
- B2B
- Cold calling
- Customer service
- Customer Support
- Teamwork
- Time management
- Online Chat Assistance
Timeline
Inside Sales
Genuine Cable Group
04.2022 - 03.2024
Inside Sales Representative
Carl Stahl Sava Industries Inc
10.2017 - 10.2021
Customer Sales Specialist / Aerospace & Defense
Arrow/Zeus Electronics
12.2014 - 10.2017
Account Representative
Vertical Cable
01.2014 - 09.2014
Inside Sales Representative
Tappan Wire & Cable
05.2008 - 11.2013
Computer Education Course -
BOCES
High School Diploma -
Clarkstown South High School
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