Summary
Overview
Work History
Education
Skills
Photography
Timeline
CustomerServiceRepresentative
Donna Craft

Donna Craft

Rocklin,CA

Summary

Professional educator knowledgeable about business practices in the education industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Creative classroom instructor providing instructional processes that result in positive student achievement.

Overview

47
47
years of professional experience

Work History

Associate Director of Academic Affairs

University Of Phoenix
02.1996 - 09.2015
  • Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
  • Spearheaded development and launch of new product line, leading to increased market share and customer satisfaction.
  • Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
  • Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
  • Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
  • Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
  • Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
  • Trained and mentored new employees on industry practices and business operations.
  • Led team of 4 individuals in special projects and daily operations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Spearheaded development and launch of a new product line, leading to increased market share and customer satisfaction.
  • Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.

Director of Center for Outcome Based Education

Dr. Alan Cohen- Private Consulting
05.1992 - 11.1997
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Organized seminars for 3 school districts to train teachers in the design of instructional curriculums that improved student achievement.

Teacher, Kindergarten

Highlands Christian School
08.1990 - 06.1992
  • Enhanced student comprehension by using clear and concise explanations of complex concepts.
  • Increased parent involvement by effectively communicating student progress and addressing concerns in timely manner.
  • Collaborated with colleagues to develop interdisciplinary lessons, creating more cohesive learning environment for students.
  • Implemented positive behavior management strategies, fostering supportive classroom atmosphere.
  • Utilized differentiated instruction techniques to accommodate diverse learning styles and ensure individual student success.
  • Organized engaging field trips, connecting classroom content with real-world experiences for students.
  • Continuously assessed student performance through various methods, allowing for targeted instructional adjustments based on individual needs.
  • Promoted creativity and critical thinking skills by incorporating project-based learning activities into curriculum.
  • Developed strong partnerships with parents, maintaining open lines of communication and encouraging collaboration in supporting student growth.
  • Participated in ongoing professional development opportunities to stay current with educational trends and enhance teaching skills.
  • Contributed to school-wide initiatives such as curriculum development committees or community outreach events, promoting positive school culture.
  • Maintained accurate records of student progress, attendance, and behavior to ensure accountability and inform instructional decisions.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to needs of special education students.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Built positive relationships with students and families for safe, trusted learning support.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
  • Promoted learning through play with engaging activities, games and lessons.
  • Monitored and evaluated student progress through regular assessments and observations.
  • Recognized children's physical, emotional and social needs for personalized support.
  • Maintained stimulating learning environments through original, interactive classroom layouts and displays.
  • Applied evidence-based practices for classroom management to enhance learning results.
  • Developed and implemented individualized educational plans for special needs children.
  • Played games with students to increase understanding of subjects.
  • Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
  • Kept accurate documents about student progress for school and parent records.
  • Monitored use of technology, enhancing student learning and technological skills.
  • Developed and implemented behavior management strategies for creation of ideal learning environment.

San Francisco Christian School, Principal

San Francisco Christian School
06.1979 - 06.1988
  • Improved school performance by implementing innovative leadership strategies and fostering a positive learning environment.
  • Enhanced teacher effectiveness with comprehensive professional development programs and ongoing support.
  • Increased parent engagement through regular communication, workshops, and events focused on student success.
  • Developed data-driven initiatives to identify areas of improvement and implement targeted interventions for students in need.
  • Boosted staff morale by fostering collaborative and supportive work culture, resulting in increased job satisfaction and retention rates.
  • Expanded extracurricular offerings to promote well-rounded student development both inside and outside classroom.
  • Implemented rigorous curriculum standards that aligned with state requirements to ensure academic excellence across all grade levels.
  • Promoted diversity and inclusion within school community by creating initiatives aimed at celebrating cultural differences and fostering understanding among students, staff, and families.
  • Revamped safety protocols to create secure learning environment where students feel protected both physically and emotionally.
  • Introduced new technology tools for enhancing classroom instruction, streamlining administrative tasks, and improving communication between stakeholders.
  • Coordinated successful school events such as fundraisers, open houses, concerts, athletic competitions, award ceremonies to increase visibility in community.
  • Oversaw faculty hiring process ensuring highly qualified educators committed to student success were recruited and retained at school level.
  • Streamlined enrollment procedures to attract more students while maintaining high-quality educational offerings for current attendees.
  • Managed facility improvements projects providing updated classrooms spaces conducive to 21st-century teaching methods.
  • Led school accreditation process ensuring compliance with national standards ultimately achieving full accreditation status.
  • Implemented comprehensive evaluation system for teachers, providing constructive feedback for growth and improvement.
  • Cultivated positive relationships between community members, school students, and teachers.
  • Mentored newly hired educators and provided encouragement and feedback.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
  • Oversaw schedule management and protocols for orientation, registration, and related activities.
  • Supervised afterschool program to promote student growth and maintain safety for all attendees.
  • Monitored student behavior and enforced discipline policies.
  • Established instructional practices driven through statistical performance data.
  • Communicated policies and procedures to students and parents regarding student behavior.
  • Administered personnel policies and procedures and approved professional staff additions.
  • Administered personnel policies and procedures for school faculty and staff.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
  • Researched and incorporated new educational trends and instructional strategies to optimize education effectiveness.
  • Verified adherence to state, federal and private funding source requirements across programs and outcomes.
  • Defined and enforced student academic achievement standards in line with district goals and objectives.
  • Introduced modifications to Reading and Math curriculum and introduced new, effective instructional techniques.
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Monitored student progress and implemented intervention strategies to support student success.
  • Communicated with parents to encourage active parental participation in education.
  • Collaborated with administration staff to develop functional budgets within allocated funds.
  • Studied assessment information covering students, teachers and school operations to formulate improvement plans.
  • Counseled students about rules and policies during school assemblies.
  • Developed and coordinated after-school programs and activities.
  • Verified student grades, attendance and schedules.

Baptist Christian School

Baptist Christian School
06.1968 - 06.1978
  • Skilled at working independently and collaboratively in team environment for purpose of designing curriculum that resulted in positive student achievement.
  • Self-motivated, with strong sense of personal responsibility to accomplish school and classroom goals
  • Proven ability to learn quickly and adapt to new situations e.g. implementation of new educational designs for classroom instruction.
  • Worked well in team setting, providing support and guidance for all aspects of school life.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Doctorate of Education - Educational, Instructional, And Curriculum Supervision

University of San Francisco
San Francisco, CA
05.1994

Master of Arts - Educational Administration

San Francisco State University
San Francisco, CA
05.1988

Bachelor of Arts - Christian Education

Taylor University
Fort Wayne, IN
05.1967

Skills

  • Program Development
  • Key relationship management
  • Data Collection
  • Proposal Writing
  • Project Management
  • Process Improvement
  • Strategic leadership
  • Decision-Making
  • Analytical Thinking
  • Schedule Coordination
  • Coaching and Mentoring
  • Professional Networking
  • Performance Evaluations
  • Hiring and Training
  • MS Office
  • Critical Thinking
  • Team Collaboration and Leadership
  • Consulting
  • Negotiation
  • Meeting facilitation
  • Project Planning
  • Problem-Solving
  • Idea Development and Brainstorming
  • Professional and Courteous
  • Interpersonal Skills
  • Team Collaboration
  • Negotiation
  • Meeting facilitation
  • Project Planning
  • Problem-Solving
  • Idea Development and Brainstorming
  • Professional and Courteous
  • Interpersonal Skills
  • Team Collaboration
  • Negotiation
  • Meeting facilitation
  • Project Planning
  • Problem-Solving
  • Idea Development and Brainstorming
  • Professional and Courteous
  • Interpersonal Skills
  • Team Collaboration
  • Negotiation
  • Meeting facilitation
  • Project Planning
  • Problem-Solving
  • Idea Development and Brainstorming
  • Professional and Courteous
  • Interpersonal Skills
  • Team Collaboration

Photography

Over 30 years of being an amateur photographer.  During that time I setup an in home dark room and became skilled in developing both black/white and color prints.  In the last 15 years with digital photography on the scene I no longer used a darkroom setting.  My sister and I started a company called "From a Different Angle" that took assignments from individuals who wanted special events photographed and then processed for them. 


I love two types of subjects - nature and animals.  Both of these subject areas have fascinated me in that they can be interesting subjects that as captured on film never the same picture always different.  

Timeline

Associate Director of Academic Affairs

University Of Phoenix
02.1996 - 09.2015

Director of Center for Outcome Based Education

Dr. Alan Cohen- Private Consulting
05.1992 - 11.1997

Teacher, Kindergarten

Highlands Christian School
08.1990 - 06.1992

San Francisco Christian School, Principal

San Francisco Christian School
06.1979 - 06.1988

Doctorate of Education - Educational, Instructional, And Curriculum Supervision

University of San Francisco

Master of Arts - Educational Administration

San Francisco State University

Bachelor of Arts - Christian Education

Taylor University

Baptist Christian School

Baptist Christian School
06.1968 - 06.1978
Donna Craft