Donna Duvall
Drakes Branch,Virginia
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience at UVA, excelling in patient intake and clinical documentation. Proficient in vital signs monitoring and HIPAA compliance, I foster strong patient relationships through compassionate communication. Committed to enhancing patient care and streamlining clinic operations, I effectively manage appointment scheduling and maintain a clean, organized environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
CVHS Charlotte Court House
12.2024 - Current
- Assisted in patient intake processes, ensuring accurate data collection and efficient workflow.
- Supported clinical staff in preparing examination rooms and maintaining cleanliness standards.
- Learned to administer basic medical procedures under supervision, enhancing patient care delivery.
- Gained proficiency in electronic health record (EHR) systems for documentation and patient tracking.
- Collaborated with healthcare team members to ensure seamless patient communication and follow-up.
- Observed and recorded vital signs, contributing to comprehensive patient assessments.
- Participated in training sessions on medical protocols and safety procedures for clinical environments.
- Developed knowledge of medical terminology, improving interactions with patients and staff alike.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Clinical Medical Assistant
UVA
09.2023 - 12.2024
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Certified Clinical Medical Assistant
AYA Healthcare
09.2022 - 08.2023
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Education
No Degree - Nursing
Southside Community Colleg
Keysville, VA05-2027
GED -
Department of Education
Westminster, MD07-2014
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Examination preparation
- Professionalism and ethics
- Patient scheduling
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
CVHS Charlotte Court House
12.2024 - Current
Certified Clinical Medical Assistant
UVA
09.2023 - 12.2024
Certified Clinical Medical Assistant
AYA Healthcare
09.2022 - 08.2023
No Degree - Nursing
Southside Community Colleg
GED -
Department of Education
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