Donna Fiduccia
Loan Officer
Greenville,SC
Summary
Loan Officer accustomed to company objectives through client satisfaction and enduring commitment to different programs. Collaborating Originator for all loans working with people of all levels of familiarity to make lending process run especially smoothly. Well-connected promoter of loan products with numerous RE sales agents. Organized advisor with evolving awareness of loan options as they arose in real-time and best fit based on applicant goals.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Peach And Lily, Inc
2023.10 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained and organized the visual to appeal product displays, resulting in increased customer interest and engagement.
- Developed relationships with customers and clients for future corporate events
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Loan Originator
Contour Mortgage
Garden City , NY
2022.06 - Current
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Reviewed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.
- Negotiated favorable terms and conditions for clients, ensuring the best possible mortgage options.
- Enhanced customer satisfaction through prompt communication and timely resolution of inquiries and concerns.
- Worked closely with processors and underwriters to expedite the approval of loans while maintaining high-quality standards.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
Home Bound
Self
2020.03 - 2023.08
- Had stage 4 cancer and was healing.
- Studied for Loan Officer Licenses.
Beauty Advisor
Coty, Inc
2015.01 - 2019.04
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Education
High School Diploma -
Franklin K Lane
Jamaica NY05.1981
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Customer Engagement
- Upselling strategies
- Sales expertise
- Client Relationship Building
- Customer Consultation
Timeline
Beauty Advisor
Peach And Lily, Inc
2023.10 - Current
Loan Originator
Contour Mortgage
2022.06 - Current
Home Bound
Self
2020.03 - 2023.08
Beauty Advisor
Coty, Inc
2015.01 - 2019.04
High School Diploma -
Franklin K Lane
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