DONNA GARDNER
Kansas City,MO
Summary
To promote, guide and advance healthcare. Streamline clinical processes, and advocate for patients and health professionals. Combining clinical experience and the desire to educate for the betterment of the healthcare team/system.
Overview
10
10
years of professional experience
1
1
Certification
Work History
DIRECTOR – MEDICAL ASSISTING PROGRAM
SAINT LUKE'S COLLEGE OF HEALTH SCIENCES
06.2017 - Current
- Piloted the Medical Assisting Associate Degree Program, reviewed existing programs and established new processes while gathering and Analyzing statistical data.
SUBJECT MATTER EXPERT/CONTENT SPECIALIST
LEARNING MATE
08.2014 - 12.2018
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement
- Optimized subject matter content by conducting extensive research and incorporating industry trends
Education
MASTER OF PUBLIC ADMINISTRATION (M.P.A.) IN HEALTHCARE - Public Administration W/Healthcare Focus
Western Michigan University
Kalamazoo, MI04.2008
BACHELOR OF SCIENCE (B.SC.) - Interdisciplinary Studies/Minor - Women's Studies
Western Michigan University
Kalamazoo, MI04.2005
ASSOCIATE OF APPLIED SCIENCE (A.A.S.) - Medical Assisting Technology
Kalamazoo Valley Community College
Kalamazoo, MI12.1986
Skills
- Networking
- Budget Control/Management
- Accounts Payable/Receivable
- Supply Purchasing
- Staffing/Facility Workflow
- Orientations & Training
- Process Improvement
- Program Policy Creation
- Contract Management
- Staff Development/Management
- Legal and Regulatory Compliance
- Strategies and Goals
- Strategic Planning
- Data Compilation & Analysis
- Policy/Procedure Development
Websites
Affiliations
- NCAMAE – North Carolina Association of Medical Assistant Educators
- MSMA – Michigan State Medical Assistants
Publications And Papers
- INCIVILITY: "Does It Lead To Violence?"
- Graduate Thesis – Western Michigan University (04/2008)
- Project Paper (Discourse and the Pill) – Western Michigan University (04/2005)
Awards
Western Michigan University – “On Campus Award” November 2006
Volunteer Experience
Warren County Free Clinic, Warrenton, NC, Board of Directors
Vice Chair -05/2014 - 05/2016
Budgetary oversight, position hiring, firing, review and updating policies and procedures. Fund raising activities, maintaining effective community relations and assuring that community resources were present and needs of the target population were met.
Technical Proficiencies
Microsoft Office Suite, Desktop Publisher
Certification
- Medical Assisting #35894, CMA(AAMA) - 1985-current
- Allied Health Instructor AHI(AMT) - 2023 - current
- CPR/BLS - current
Timeline
DIRECTOR – MEDICAL ASSISTING PROGRAM
SAINT LUKE'S COLLEGE OF HEALTH SCIENCES
06.2017 - Current
SUBJECT MATTER EXPERT/CONTENT SPECIALIST
LEARNING MATE
08.2014 - 12.2018
MASTER OF PUBLIC ADMINISTRATION (M.P.A.) IN HEALTHCARE - Public Administration W/Healthcare Focus
Western Michigan University
BACHELOR OF SCIENCE (B.SC.) - Interdisciplinary Studies/Minor - Women's Studies
Western Michigan University
ASSOCIATE OF APPLIED SCIENCE (A.A.S.) - Medical Assisting Technology
Kalamazoo Valley Community College
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