DONNA HARDY
Baltimore,MD
Summary
Organized goal-oriented team player seeking a position in a established medical office supporting Physician , nursing and medical staff.
Overview
19
19
years of professional experience
Work History
MEDICAL SCHEDULER
Sinai Hospital Of Baltimore
BALTIMORE, MD
04.2022 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Schedule Surgeries and Pre op appointments
- Obtain Referrals
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Patient Access Representative
SINAI HOSPITAL
Baltimore, MD
05.2015 - 04.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Collect patient demographics
- Communicate with patient and families and give assistants with their request
- Using revenue cycle
Unit Secretary
Sinai Hospital Of Baltimore
Baltimore, MD
05.2008 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
Catering Coordinator
Sinai Hospital Of Baltimore
Baltimore, MD
08.2003 - 03.2008
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
- Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Northwestern High School
Skills
- Pay attention to detail
- Excellent communication
- Prioritize work load
- Team worker
- Open to learning new things
- Activities
- I organize charity events to help families
- Software Applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
MEDICAL SCHEDULER
Sinai Hospital Of Baltimore
04.2022 - Current
Patient Access Representative
SINAI HOSPITAL
05.2015 - 04.2022
Unit Secretary
Sinai Hospital Of Baltimore
05.2008 - 05.2015
Catering Coordinator
Sinai Hospital Of Baltimore
08.2003 - 03.2008
Northwestern High School
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